I moved in June and had to stop using my "shark fin" cable modem that I own since Comcast NJ said they don’t support it. I was on Cablevision previously with the shark fin. I’m using a rental cable modem from Comcast that works fine. Unfortunately I was not home when Comcast installed the new modem/connection.
Since then when I boot I see “Intel Boot Agent” related text listed twice. Under that is a “MAC ADDRESS” string involving DHCP with a curser that spins around waiting for some sort of connection to occur? When it times out (or I escape) it says “exiting….” and proceeds to boot.
In the event log I get numerous errors related to DHCP and ipnathlp. They go on and on but sometimes say something like "won't try anymore since the maximum number of attempts has been reached."
Here are some typical ones:
The IP address lease 18.104.22.168 for the Network Card with network address 000CF1AE2C7E has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message).
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 000CF1AE2C7E. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Your computer has lost the lease to its IP address 192.168.100.2 on the Network Card with network address 000CF1AE2C7E.
The IP address lease 192.168.100.2 for the Network Card with network address 000CF1AE2C7E has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message).
The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.
These postings occur regardless of whether I have the new cable modem turned “on.” It’s always plugged into the PC and physically connected to the cable. I only see one Network Adapter in the Device Manager: “Intel PRO/100 VE Network Connection on PCI bus 1, device 8, function 0.” There is only one networking card in the PC in a PCI slot. I’m almost certain it is the factory installed one. PC is 2 years old.
In the Local Area Connections I see the following checked:
Client for MS Networks
QoS Packer Scheduler MS Networks
File and Printer sharing for
Internet Protocol (TCP/IP)
In the Explorer I see the following in the Entire Network subfolder:
MS Terminal Services
MS Windows Network
Web Client Network
This is not a PC that is connected to any other PCs or separate “servers.” No wireless. I’d like to fix this to keep the event log clean even though my actual internet connection always works. I had been having disk problems and I want to be able to isolate that problem better if it comes back.
I ran the diagnostics in the “program” that I can open in the Control Panel for the “Intel Pro Set.” It shows that all tests passed. The Ethernet address in that program matches the 000CF1AE2C7E address in the error logs. However, the IP address does not. The “program” shows 22.214.171.124 whereas the error logs often refer to IP address 192.168.100.2 (see above.)
I have never understood IP addresses and such but I’m guessing that maybe the computer still trying to connect to the old modem? I don’t know how to determine that especially since the cable modem is not a “device” nor “hardware” to the PC, right?
I’d appreciate any help greatly.