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I need assistance in removing an continual pop up that I've been getting for the last month or so. I've downloaded Spybot and did a disk clean up but still the ad still remains. My computer is extremely slow, when you log into your menu and now we're having problems when using Microsoft Fax Wizard, it's sometimes drops offline, or says it cannot find the server. I'm not sure if these other problems are connected to the Winfix Pop Up problems we've been having, but we've never had problems like this before. I'm hoping you can walk me through the steps I need to go through to fix these problems. I appreciate whatever help you can give me.
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    HijackThis Expert

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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