[littleflounder]

I recently tried to upgrade my computer to service pack2. I tried several times but each time I'm getting a failure message. Also I noticed I've been receiving e-mails from a website called greaterchoices.com which is in London and I did not sign up for. When I click the link to unsubscribe, nothing happens.

I don't want to seem like a pest but another problem I've been experiencing is trying to repair a software program that is somewhere on my machine called RecordNow.....it came with the computer, however we can't seem to access anymore.

Any help would be greatly appreciated. Thank you.

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For problem 1

Step one
Make certain your system data is correct
Double click the clock in your system tray and set the date and time to today

Step two
Purge the windows update download folder, getting rid of potentially corrupt downloads
net stop wuauserv
net stop bits
start > run
rmdir /s /q %systemroot%\SoftwareDistribution

Step three
Reinstall and regester required Windows Update files

sc config wuauserv start=auto
net stop wuauserv
sc config bits start=auto
net stop bits

Install the following two MS packages

http://www.microsoft.com/downloads/details...&DisplayLang=en

http://www.microsoft.com/downloads/details...&DisplayLang=en

start > run, type,
regsvr32.exe msxml.dll
<enter>

start > run, type,
regsvr32.exe msxml2.dll
<enter>

start > run, type,
regsvr32.exe msxml3.dll
<enter>

start > run, type,
regsvr32.exe msxml4.dll
<enter>

start > run, type,
regsvr32.exe qmdr.dll
<enter>

start > run, type,
regsvr32.exe qmdrprxy.dll
<enter>

start > run, type,
regsvr32.exe muweb.dll
<enter>

start > run, type,
regsvr32.exe wuapi.dll
<enter>

start > run, type,
regsvr32.exe wuaueng.dll
<enter>

start > run, type,
regsvr32.exe wuaueng1.dll
<enter>

start > run, type,
regsvr32.exe wucltui.dll
<enter>

start > run, type,
regsvr32.exe wups.dll
<enter>

start > run, type,
regsvr32.exe wups2.dll
<enter>

start > run, type,
regsvr32.exe wuweb.dll

net start wuauserv
net start bits

Step four
Are you getting a specific error message?
If so, go here and check it

http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us

Step five

Start >Run, type
regsvr32 jscript.dll
<enter>

Step six

Download and install the following

http://www.microsoft.com/downloads/details...&displaylang=en

Step seven
If you are using an antivirus program (and you should be), temporarily disable it...usually done with a right click of the icon in your system tray next to the clock. If Windows Update works, contact your antivirus program vendor for an update.

Step eight
If all the above have failed, open c:\windows\windowsupdate.log in notepad, choose Edit > Select All from menu, hit the DEL key. Save the file. Visit Windows update again. After failure, ATTACH (do not copy and paste) the c:\windows\windowsupdate.log to your next post and someone will come along and help you.


For problem 2



please list the make and model of your pc

[gerryf]

For problem 1

Step one
Make certain your system data is correct
Double click the clock in your system tray and set the date and time to today

Step two
Purge the windows update download folder, getting rid of potentially corrupt downloads
net stop wuauserv
net stop bits
start > run
rmdir /s /q %systemroot%\SoftwareDistribution

Step three
Reinstall and regester required Windows Update files

sc config wuauserv start=auto
net stop wuauserv
sc config bits start=auto
net stop bits

Install the following two MS packages

http://www.microsoft.com/downloads/details...&DisplayLang=en

http://www.microsoft.com/downloads/details...&DisplayLang=en

start > run, type,
regsvr32.exe msxml.dll
<enter>

start > run, type,
regsvr32.exe msxml2.dll
<enter>

start > run, type,
regsvr32.exe msxml3.dll
<enter>

start > run, type,
regsvr32.exe msxml4.dll
<enter>

start > run, type,
regsvr32.exe qmdr.dll
<enter>

start > run, type,
regsvr32.exe qmdrprxy.dll
<enter>

start > run, type,
regsvr32.exe muweb.dll
<enter>

start > run, type,
regsvr32.exe wuapi.dll
<enter>

start > run, type,
regsvr32.exe wuaueng.dll
<enter>

start > run, type,
regsvr32.exe wuaueng1.dll
<enter>

start > run, type,
regsvr32.exe wucltui.dll
<enter>

start > run, type,
regsvr32.exe wups.dll
<enter>

start > run, type,
regsvr32.exe wups2.dll
<enter>

start > run, type,
regsvr32.exe wuweb.dll

net start wuauserv
net start bits

Step four
Are you getting a specific error message?
If so, go here and check it

http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us

Step five

Start >Run, type
regsvr32 jscript.dll
<enter>

Step six

Download and install the following

http://www.microsoft.com/downloads/details...&displaylang=en

Step seven
If you are using an antivirus program (and you should be), temporarily disable it...usually done with a right click of the icon in your system tray next to the clock. If Windows Update works, contact your antivirus program vendor for an update.

Step eight
If all the above have failed, open c:\windows\windowsupdate.log in notepad, choose Edit > Select All from menu, hit the DEL key. Save the file. Visit Windows update again. After failure, ATTACH (do not copy and paste) the c:\windows\windowsupdate.log to your next post and someone will come along and help you.


For problem 2



please list the make and model of your pc

[littleflounder]

My computer is an HP a320n.....thanks for your help

For problem 1

Step one
Make certain your system data is correct
Double click the clock in your system tray and set the date and time to today

Step two
Purge the windows update download folder, getting rid of potentially corrupt downloads
net stop wuauserv
net stop bits
start > run
rmdir /s /q %systemroot%\SoftwareDistribution

Step three
Reinstall and regester required Windows Update files

sc config wuauserv start=auto
net stop wuauserv
sc config bits start=auto
net stop bits

Install the following two MS packages

http://www.microsoft.com/downloads/details...&DisplayLang=en

http://www.microsoft.com/downloads/details...&DisplayLang=en

start > run, type,
regsvr32.exe msxml.dll
<enter>

start > run, type,
regsvr32.exe msxml2.dll
<enter>

start > run, type,
regsvr32.exe msxml3.dll
<enter>

start > run, type,
regsvr32.exe msxml4.dll
<enter>

start > run, type,
regsvr32.exe qmdr.dll
<enter>

start > run, type,
regsvr32.exe qmdrprxy.dll
<enter>

start > run, type,
regsvr32.exe muweb.dll
<enter>

start > run, type,
regsvr32.exe wuapi.dll
<enter>

start > run, type,
regsvr32.exe wuaueng.dll
<enter>

start > run, type,
regsvr32.exe wuaueng1.dll
<enter>

start > run, type,
regsvr32.exe wucltui.dll
<enter>

start > run, type,
regsvr32.exe wups.dll
<enter>

start > run, type,
regsvr32.exe wups2.dll
<enter>

start > run, type,
regsvr32.exe wuweb.dll

net start wuauserv
net start bits

Step four
Are you getting a specific error message?
If so, go here and check it

http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us

Step five

Start >Run, type
regsvr32 jscript.dll
<enter>

Step six

Download and install the following

http://www.microsoft.com/downloads/details...&displaylang=en

Step seven
If you are using an antivirus program (and you should be), temporarily disable it...usually done with a right click of the icon in your system tray next to the clock. If Windows Update works, contact your antivirus program vendor for an update.

Step eight
If all the above have failed, open c:\windows\windowsupdate.log in notepad, choose Edit > Select All from menu, hit the DEL key. Save the file. Visit Windows update again. After failure, ATTACH (do not copy and paste) the c:\windows\windowsupdate.log to your next post and someone will come along and help you.


For problem 2
please list the make and model of your pc

[littleflounder]

I'm a little confused bystep 2 and three instructions for problem 1. Can you simplify them at all....sorry to be a pain. Am I supposed to type the following and if so, where? Thank you.

My computer is an HP a320n.....thanks for your help