the computer locks up and I get a message about DrWatson Pstmortem has encounted a problem. I have installed all the needed spyware software and thought I had cleaned up everything, but this is still happening. Here is the Hijack this information:
Logfile of HijackThis v1.99.0
Scan saved at 2:31:10 PM, on 2/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\WINDOWS\system32\mseu.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\appoi32.exe
C:\WINDOWS\system32\tibs5.exe
C:\WINDOWS\system32\Oqtlvw.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\WINDOWS\SYSTEM32\spider.exe
C:\Documents and Settings\Cathy\Local Settings\Temporary Internet Files\Content.IE5\AOE7ZGUP\HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://69.31.79.180/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.180/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://69.31.79.180/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.180/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.180/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rjwui.dll/sp.html#10213
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rjwui.dll/sp.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\rjwui.dll/sp.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rjwui.dll/sp.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rjwui.dll/sp.html#10213
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\rjwui.dll/sp.html#10213
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.180/search.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\rjwui.dll/sp.html#10213
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.180/search.php
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: (no name) - {B309DABE-9E5C-902A-F50F-7CDBE157592E} - C:\WINDOWS\system32\iemn32.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
O3 - Toolbar: YourSiteBar - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - C:\PROGRA~1\YOURSI~1\ysb.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [msdl.exe] C:\WINDOWS\system32\msdl.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [appva32.exe] C:\WINDOWS\system32\appva32.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [14.tmp] C:\DOCUME~1\Cathy\LOCALS~1\Temp\14.tmp.exe 5 10001
O4 - HKLM\..\Run: [3.tmp] C:\DOCUME~1\Cathy\LOCALS~1\Temp\3.tmp.exe 0 10001
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [appoi32.exe] C:\WINDOWS\appoi32.exe
O4 - HKLM\..\Run: [C.tmp] C:\DOCUME~1\Cathy\LOCALS~1\Temp\C.tmp.exe 5 10001
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\system32\tibs5.exe
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\Zrzwwb.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Oqtlvw.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: View Original Image - C:\program files\msn\msnia\wa\getoriginal.htm
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: ICQ 4 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.xxxtoolbar.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.blazefind.com (HKLM)
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted Zone: *.flingstone.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.mt-download.com (HKLM)
O15 - Trusted Zone: *.my-internet.info (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.searchbarcash.com (HKLM)
O15 - Trusted Zone: *.searchmiracle.com (HKLM)
O15 - Trusted Zone: *.slotch.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\Iesearch.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.31.79.180/...nsearchie32.exe
O16 - DPF: {11111111-1111-1111-1111-111111113456} - file://c:\info6_s.cab
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330994.exe
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} - http://fdl.msn.com/p...13/invinstl.exe
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/...gx/GrooveAX.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/p...t/msnchat42.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.c...ient/isetup.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://216.177.79.11...aDownloader.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com.../autopricer.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/p...t/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{62CEDA82-8E41-4E6A-99FC-35A86C7694E8}: NameServer = 205.171.3.65 205.171.2.65
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Security Agent - Unknown - C:\WINDOWS\system32\scagent.exe (file missing)
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\mseu.exe
Thank you to anyone that can help
Cathy
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