[lloyd301]

Hello all. Im new I hope Im doing this right. I have a problem with my printer. It is a Lexmark P3150 All-in-one.
I have tried to uninstall, reinstall about 5 times now. It has always worked fine. I got driver from Lexmark site. It will not print. I get Lexmark error saying 'cannot communuicate.' I tried all the troubleshooting over and over. But it will scan to file. Isnt that communicating? Im sure the cartidges are low but I dont want to spend 75 bux on if its not going to work. Any suggestions will help . ty

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Click start then run, type services.msc and press enter, is lexbce a listed service and is the startup type automatic

[Retired Tech]

Click start then run, type services.msc and press enter, is lexbce a listed service and is the startup type automatic

[lloyd301]

Thank you for reply so fast. Yes it is there and is set as automatic

[Retired Tech]

Which of these have you already done

http://support.lexma...390&relevance=1

[lloyd301]

I did the cables thing already. now im in printer properties. i dont have a details tab but there is a port tab. also the Location is blank. In the ports tab, there are LPT1,2,3, COM1,2,3,4 FILE, USB, OLFM, NUL, and Lex83. ( last one is my old printer) the USB is checked. Printer was supplied with this usb cable

[Retired Tech]

Does it say USB virtual port

[lloyd301]

in device manager , printer is listed under Imaging Devices, when dbl clicked, it says device is working properly. its lying lol

[lloyd301]

yes virtual port

[Retired Tech]

Can you right click it in device manager then click update driver

[lloyd301]

i just got driver from lex.com and it installed. still do update?

[Retired Tech]

Yes, in case it didn't install properly

[lloyd301]

ok did that said it was succesful but still getting error message

[Retired Tech]

Probably best to ask them now

http://support.lexma...:0:0&emeaframe=

This says it has 24 online but it kept revertin to the previous page, maybe it will run for you

http://support.lexma...:0:0*emeaframe=

[lloyd301]

ok thanks for help, hopefully they can help.