I was working on my husbands 90 year old mother's computer (has XP) she said the taskbar wasn't there and she could not get on the Internet. When I came over to check, yes the toolbar wasn't there. I got it back for her and when I tried to get her on the Internet it went on but it did not show she was on in the system tray. I noticed at that time they were saying we had to do an update for Security Patch for IE6 from Microsoft which I did. When it restarted the computer it went into this rebooting loop. I tried getting into safe mode but it would not go into safe mode. I tried picking where it said to restore from a date when it was working (I do not remember just what it said) but that did not work either.
She enjoys getting on and talking to all of us so I hope I can fix this for her. I want you to know I know a little about computers but I am no pro by any means. If someone tells me step by step I may be able to help her. She does have a Restore disk if that helps? I was afraid to us it since I do not know the first thing about using the Restore disk.
Thanks so much,