This is a strange problem. I just cleaned up some spyware from a friend's system. The computer was working great after the cleanup, but I decided to upgrade to SP2 and after installation and reboot the system went haywire. There are two profiles and each one is acting differently. On one profile when you boot to Windows the desktop keeps refreshing over and over. If you try to use Task Mgr to access any Diagnostic tools or files the system refreshes as soon as you try to type in a command. On the other profile the desktop is stable but there is no access to the internet or, again, any diagnostic tools. You can't access the Control Panel or Help and Support. If you do try to get to Help and Support an Error comes up stating:
Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named 'Help and Support.'
I don't know how to start the service since it is impossible to access any services.
I was able to run ChkDsk as well as Ad-Aware and I did a Virus scan. Everything came up fine. The Hijack This log is clean (although there is no way for me to get it to this forum as I can't access the internet). Is anyone familiar with this kind of problem, or is this gonna require a reformat?
Thanks for any help you can provide.