[Retired Tech]

That's fine

Hope your new PC doesn't have any more surprises for you

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I also have a dell and kept getting the update manager appearing, I have done as you suggested and deleted update manager from add/remove programs, however now when i restart my computer it is asking for a disc called "sonic activation module"

I wondered should i delete sonic encoders also?

Please help me out as i have had this laptop for less than a week and is relly getting on my nerves!

Thanx

[Porge]

I also have a dell and kept getting the update manager appearing, I have done as you suggested and deleted update manager from add/remove programs, however now when i restart my computer it is asking for a disc called "sonic activation module"

I wondered should i delete sonic encoders also?

Please help me out as i have had this laptop for less than a week and is relly getting on my nerves!

Thanx

[greyrec]

Hello,
I also ran into the Sonic Update Manager problem. I uninstalled the Update Manager and now my computer tries to install the Sonic Activation Module. I did a quick check on Sonic Solutions tech support site and couldn't find an answer for this proplem. Any help???
CDW

[JeanP]

It won't affect the DVD Drive, it just has an annoying habit of wanting to phone home 3 times a day

If you click start then run and type msconfig then press enter, and then start up, look for the update manager entry there, remove its tick, click apply and reboot

When windows gets to the desktop, you will get a box show, tick do not start the configuration utility when windows starts, click OK, and that should be the last you see of it

You can leave all the other software on the PC because you will need it to copy files to CDR / DVDR discs

If it still pops up we can look at another way of stopping it, but this should do it

I also have a newish Dell with the same problem. When I try your fix above --launching msconfig I can't find the update manager entry. Any hints on how to find it, please?

thx

[JeanP]

I went to the Dell website to check this problem. The solution is linked to the support page. There is a hotfix from Sonic.

[Craigdee]

Sonic Update Manager Requests a CD When No CD is Available





Table of Contents
1. Sonic Update Manager Error Message on Boot
2. Download the hotfix from the Sonic/Roxio website.
3. Additional Information



1. Sonic Update Manager Error Message on Boot


The following error message appears on system boot:

’Sonic Update Manager’ The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the ´Sonic Update Manager´ disk and click OK.


Return to Overview

--------------------------------------------------------------------------------



2. Download the hotfix from the Sonic/Roxio website.


To correct the problem, click the link below and perform the following steps.

Click the following link to access the hotfix from the Roxio website:

http://tools.roxio.c...isum_hotfix.exe

The File Download - Security Warning window appears.
Click Run
The Internet Explorer - Security Warning window appears.
Click Run.
The Sonic - ISUM Hotfix Setup window appears.
Click Yes.
The Sonic - ISUM Hotfix Setup window appears.
Click Yes when the reboot prompt appears.