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explorer.exe error (memory could not be written)


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#1
RockmanX1234

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:tazz: :) Here's my story... :)
installed sp2 (i bet you've heard a lot about it)

If i right click on my desktop, explorer imediatley crashes and reloads intself with no error message.
If I were to click on my documents then click file, explorer would crash and reload itself.
If i were to right click the background of the opened folder, I would get a message along the lines of

error msg: explorer.exe - application error The instruction at "0x21c3397"referenced memory at 0x00000000. The memory could not be "written" Click on OK to terminate the program.

but the "0x21c3397" could would be different, so i search teh boards and did what this one person told me to do.

"Go to Start and then RUN.
type cmd (This will bring up the dos window.
type cd.. until you get to the c:/ root directory
then type attrib -r -h -s boot.ini
follow that by typing edit.boot ini

The screen that follows should be the boot loader and should be in BLUE

Then just find the text NOEXECUTE and the test following it should read OPTIN or OPTOUT. replace the last bit with AlwaysOff
click on file and exit and yes when it asks you to save

back at the DOS prompt type attrib +r +h +s boot.ini to re enforce the attributes

type exit and everything should be fine"

I did that and now I get no error message but explorer will still crash every time I do the previously mentioned action.

My next post will be my Hijacklog

Any Help Would be MAGNIFICENT
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#2
RockmanX1234

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Logfile of HijackThis v1.99.1
Scan saved at 6:54:24 PM, on 1/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
C:\WINDOWS\system32\lexpps.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Default\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...onsumer&LC=0409

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...=search&LC=0409

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presar...archbar&LC=0409

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM32\nvmctray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM32\nvcpl.dll,NvStartup
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} -
http://search.presar...&c=2c00&LC=0409 (file missing)

O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)

O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)

O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)

O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)

O9 - Extra 'Tools' menuitem: AV Home - {06FE5D04-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)

O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)

O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: Win32 Classes -
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/...s/msnchat45.cab

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe


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#3
RockmanX1234

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just did the sfc scan promt and it didnt fix it........bump
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#4
RockmanX1234

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BUMP
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#5
dsenette

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can you use system restore to restore to a point before you updated to sp2 to see if that was the cause?
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#6
RockmanX1234

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i had 98se before, and it would wipe out everything besides what was on my comp when i bought it. I would like to just fix this problem with so i can store files i need on a disk. Then maybe restore

Any Help :tazz:
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#7
RockmanX1234

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BUMP PLEASE HELP :tazz:
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