[stevenjw]

I have the same problem as here:
http://www.geekstogo...showtopic=89072

Though my computer does not seem to have the option of going into safe mode. I have followed all of your instructions and nothing works. Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 15:18:11, on 04/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\windows\System32\svchost.exe
C:\windows\system32\mssearchnet.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\windows\system32\igfxtray.exe
C:\windows\system32\hkcmd.exe
C:\windows\system32\igfxpers.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\windows\System32\svchost.exe
C:\windows\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: HomepageBHO - {e0103cd4-d1ce-411a-b75b-4fec072867f4} - C:\windows\system32\hp52E2.tmp
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [igfxtray] C:\windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\windows\system32\igfxpers.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Filter: text/html - {524CA25E-8127-470A-AA52-830D0B511E07} - C:\WINDOWS\system32\kfen.dll
O18 - Filter: text/plain - {524CA25E-8127-470A-AA52-830D0B511E07} - C:\WINDOWS\system32\kfen.dll
O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxdev.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Edited by stevenjw, 04 January 2006 - 09:33 AM.

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Hi stevenjw

Welcome to G2G!

Did you download and run SmitRem? You say your computer does not have the option to boot to safe mode. What have you tried to get to safe mode. SmitRem must be run in safe mode.

[Flrman1]

Hi stevenjw

Welcome to G2G!

Did you download and run SmitRem? You say your computer does not have the option to boot to safe mode. What have you tried to get to safe mode. SmitRem must be run in safe mode.