Hello Beautyindetail,
The 'Limited or no connectivity' message can be caused by a broad range of issues.
You could attempt to Powercycle your Router/modem.
Turn off all computers;
Turn off / unplug your modem;
Wait two minutes;
Turn on / plug in your modem;
Wait one minute;
Turn on your computer.
Does the message remain?
Please goto Start, Run, type CMD, press 'OK', then do the following:
1. Reset WINSOCK entries to installation defaults:
netsh winsock reset catalog2. Reset TCP/IP stack to installation defaults:
netsh int ip reset reset.logReboot and test.
If that fails, try
WinsockFixIf you're still experiencing problems, then please do the following.
Goto Start, Run, type CMD, press 'OK' and then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing Ctrl+C, and then posting on this forum.
Test your Network1. Goto Start, Run, type: NETSH DIAG GUI - press 'OK'. A Command Prompt window will open temporarily; don't touch it, it will disappear in a moment.
2. A Microsoft Help and Support window will then open; select the option 'Scan your system'.
3. Wait for the scan to finish and then scroll down to the heading 'Modems and Network Adapters'. Look at 'Network Adapters' (don't expand it yet). Beside your connection information, you should see a green 'PASSED'; if you do not (if you see a red 'FAILED') then expand 'Network Adapters', scroll down the list until you see the heading with the 'FAILED', expand that option and copy and paste the results here.
In the NETSH DIAG GUI, you should be looking for any red 'FAILED', however the key one is Network Adapters for you. If you see any other red FAILED, expand the component and copy the results.Goto Start, Run, type CMD and press 'OK' - now type: PATHPING YAHOO.COM - please copy and paste the results by right-clicking on the Command Prompt window, selecting 'Select All', and then pressing Ctrl+C. Please post the results here.
Thanks,
Dan.