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W-XP (HE) in Continual Rebooting Mode


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#46
gerryf

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Dang

Uninstall the omegadrivers in add/remove, then drop into VGA mode again and run driver cleaner. Remove all ati drivers remnents

Reboot

If you disabled the onboard video in bios, reenable in BIOS

Shutdown

Open case, remove the ATI card.

Hook monitor up to the intel out port again. Boot into Windows, let windows install default drivers.

Reboot into safe mode...does the error persist?

I am beginning to suspect a faulty videocard. Did this card (ATI) ever work in safe mode?
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#47
ZiaMan

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Followed latest instructions.
Error persists. Any combination that uses Safe Mode causes the "A problem has been detected..." blue screen, and I have to power off/power on to restart PC.
Note - I have not put check back on the "Auto Restart in case of Failure" under Startup & Recovery.

RE: did ATI ever work in safe mode - yes, 'cause I used Safe Mode to do pre-install prep work for updating with Windows SP2. Had card installed way before that.

Also - Earlier mentioned that the games wouldn't play any longer after update with Omega Radeon drives. I don't believe the Omega drivers installed correctly, or at all. Lasty night I uninstalled those drivers (?) and went to ATI site to get latest Radeon W-XP Catalyst v5.13 drivers, loaded them up, and everything worked find after that. It was the ATI drivers I uninstalled this AM in following your latest instructions.
I will reinstall ATI Radeon card and drivers for now. If I need to uninstall again in trying to resolve issue, will do.
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#48
gerryf

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So it has not worked since sp2. That is interesting.


Go here and download the bios update:

http://h10025.www1.h...item=pv-22928-2

You are currently running version 3.11 (07/18/2003) and it was updated several times to 3.28 (09-02-2004), including some fairly significant sp2 updates
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#49
ZiaMan

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gerryf
Updated BIOS to v3.28. No problems updating.
Rebooted.
Error still present. Any selection of Safe Mode goes thru the scroll of drivers display but then gets to the "A problem has been detected..." blue screen.

BTW - Thanks for still hanging in there with this.
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#50
gerryf

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you started up without the ATI card in the slot? Using the old Intel integrated video, correct?

And the error persisted?
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#51
ZiaMan

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Correct. ATI Card out, Windows recgonized the integrated graphics card, loaded up its' default drivers again, and then tried booting in Safe Mode.
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#52
gerryf

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http://support.micro...kb/324764/en-us

Well, let's go back up to the original suggestion from srx660...does that make a difference (I am somewhat perplexed how to address this is this does allow safe mode, since we replaced the video driver already and ran a system file checker, but I am curious
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#53
ZiaMan

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Followed instructions to disable AGP440.sys service.
Problem persists. Any combination of start-up that I choose Safe Mode, I now get the "A Problem has been detected...." blues, and must power off and power on to restart. The Technical Information is the same as listed before.
The AGP440.sys service does not show up as the last driver in the scroll of drivers when Safe Mode selected.
If I do choose the Temp op system, system starts up, but now at Desktop, I get display from ATI saying" No ATI graphics driver is installed, or the ATI driver is not functioning properly. Please install ATI driver appropriate for your ATI hardware." I click "OK" and it goes away.
Should I go back in and enable the AGP400.sys service ? Do I just use command "Enable agp440" where I typed "Disable agp440" before?
...ZiaMan
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#54
ZiaMan

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I tried "enable agp440" but seems not enabling. I must admit I don't know correct commands at this point. I read info below that got displayed but still not quite sure what is correct text to type.
What I get at after C:\Windows>enable agp440:

The registry entry for the agp440 service was found.
The service currently has start_type SERVICE_DISABLED.
Please record value.

The start_type of the service was not changed.
To change start_type, specify a start_type.

SERVICE_BOOT_SYSTEM
SERVICE_SYSTEM_START
SERVICE_AUTO_START
SERVICE_DEMAND_START

Done some searching for answer but no luck. What do I type exactly to re-enable agp440 so that my ATI graphics card will be recognized again?
Thanks...Z
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#55
ZiaMan

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Never mind, go it figured out after a little more searching/learning.
ATI card now enabled.

Is it time to throw in the towel and do a System Recovery?
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#56
gerryf

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....sorry, haven't been around for a few days.

This just has to be a video issue. It seems clear it is not hardware, so it's software.

I need to clear my head and figure this out....
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#57
gerryf

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Dang, I wish boot log would work on your machine

OK, I just took a machine and created boot logs for enable vga mode and safe mode just to check for driver discrepencies...as you can see, they are exactly identical, the enable vga mode option simply adds a switch that tells your video card to load into 640 by 480, rather than 800 by 600--there is no other discernable difference

(see below--removed all the DID NOT LOAD DRIVER lines, which created a 1600+ line log)

enablevga mode
Service Pack 2 1 20 2006 07:59:20.375
Loaded driver \WINDOWS\system32\ntoskrnl.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver sptd.sys
Loaded driver \WINDOWS\System32\Drivers\WMILIB.SYS
Loaded driver \WINDOWS\System32\Drivers\SPTD1469.SYS
Loaded driver d347bus.sys
Loaded driver ACPI.sys
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver ohci1394.sys
Loaded driver \WINDOWS\System32\DRIVERS\1394BUS.SYS
Loaded driver compbatt.sys
Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS
Loaded driver pciide.sys
Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
Loaded driver pcmcia.sys
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver ACPIEC.sys
Loaded driver \WINDOWS\System32\DRIVERS\OPRGHDLR.SYS
Loaded driver PartMgr.sys
Loaded driver VolSnap.sys
Loaded driver ElbyVCD.sys
Loaded driver \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
Loaded driver atapi.sys
Loaded driver d347prt.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\System32\DRIVERS\CLASSPNP.SYS
Loaded driver fltmgr.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Loaded driver agp440.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbuhci.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\System32\DRIVERS\imapi.sys
Loaded driver \SystemRoot\System32\Drivers\ElbyCDFL.sys
Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\System32\Drivers\Asapi.SYS
Loaded driver \SystemRoot\SYSTEM32\DRIVERS\GEARAspiWDM.sys
Loaded driver \SystemRoot\System32\Drivers\dtscsi.sys
Loaded driver \SystemRoot\System32\DRIVERS\rdpdr.sys
Loaded driver \SystemRoot\System32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\update.sys
Loaded driver \SystemRoot\System32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\Drivers\fwdrv.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\System32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS

safemode
Service Pack 2 1 7 2006 14:01:58.375
Loaded driver \WINDOWS\system32\ntoskrnl.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver sptd.sys
Loaded driver \WINDOWS\System32\Drivers\WMILIB.SYS
Loaded driver \WINDOWS\System32\Drivers\SPTD1469.SYS
Loaded driver d347bus.sys
Loaded driver ACPI.sys
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver ohci1394.sys
Loaded driver \WINDOWS\System32\DRIVERS\1394BUS.SYS
Loaded driver compbatt.sys
Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS
Loaded driver pciide.sys
Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
Loaded driver pcmcia.sys
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver ACPIEC.sys
Loaded driver \WINDOWS\System32\DRIVERS\OPRGHDLR.SYS
Loaded driver PartMgr.sys
Loaded driver VolSnap.sys
Loaded driver ElbyVCD.sys
Loaded driver \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
Loaded driver atapi.sys
Loaded driver d347prt.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\System32\DRIVERS\CLASSPNP.SYS
Loaded driver fltmgr.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Loaded driver agp440.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbuhci.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\System32\DRIVERS\imapi.sys
Loaded driver \SystemRoot\System32\Drivers\ElbyCDFL.sys
Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\System32\Drivers\Asapi.SYS
Loaded driver \SystemRoot\SYSTEM32\DRIVERS\GEARAspiWDM.sys
Loaded driver \SystemRoot\System32\Drivers\dtscsi.sys
Loaded driver \SystemRoot\System32\DRIVERS\rdpdr.sys
Loaded driver \SystemRoot\System32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\update.sys
Loaded driver \SystemRoot\System32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\Drivers\fwdrv.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\System32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
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#58
gerryf

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Your error (IRQL not less....blah, blah), continues to indicate a driver load error, yet they are the same driver. My guess would have been that this means a hardware failure, but since the error continues on both videocards, I think we have to rule out video hardware, leaving us with memory, motherboard, or maybe corrupt vga.sys file.

I'd like to try two things at this point.

First, navigate to c:\windows\system32 and find vga.sys. Right click it, choose properties, and report back the version number, date, size...anything you can

Second, download memtest86+ from here:

http://www.memtest.org/

Get the Pre-Compiled Bootable ISO (.zip)

If you do not know how to burn a disk IMAGE (not burn a file), download the iso recorder powertoy from here:

http://isorecorder.a...nman.com/v2.htm

Install it, reboot.

Now, extract the memtest86+ ISO file from the zip, then right click it, and choose COPY IMAGE TO CD.

This will burn the image to the CD, and it is bootable. Leave the CD in the drive, reboot. If the memtest does not start on reboot, check your system bios to ensure that CD-ROM is first in the boot priority list.

Report back any memory errors (let it run through atleast three passes--take an hour or so)
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#59
ZiaMan

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Re: vga.sys
Did search of C:\Windows\System32, found 2 locations listed:
1. C:\Windows\System32\dllcache 21KB System File
2. " " " \Drivers 21KB System file

Information from Properties:
1. dllcache file General Info:
Size = 20.5KB
Size on disk = 16.0 KB
Created : April 25, 2003 10:46 AM
Modified: August 03, 2004 10:07 PM

Version Info:
File Version: 5.1.2600.2180
Description: VGA/Super VGA Video Driver
File Version: 5.1.2600.2180 (xsp_sp2_RTM.040803-2158)
Internal Name : vga.sys
Language: Language Neutral
Original File Name: vga.sys
Product Name: Microsoft Windows Operating System
Product Version: 5.1.2600.2180

2. Drivers file General and Version info is exactly the same except for "Size on Disk" = 24.0 KB

=======================

MemTest86+ Results:

Pentium 4 (0.13) 2400 mHz
L1 Cache: 8K 16784 MB/s
L2 Cache : 512K 16784 MB/s
Memory: 1023M 1839 MB/s
Chipset: Intel i848/i865 (ECC: Disabled) - FSB: 200 MHz - PAT : Disabled
Settings: RAM: 160 MHz (DDR3200) / CAS: 2.5 - 3 - 3 - 7 / Dual Channel (128 bits)

20 passes found 0 errors.

...ZiaMan
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#60
gerryf

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Do you have ahead nero cd burning software on your machine?
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