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Outlook is asking for login password


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#1
NSzentir

NSzentir

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Hi :)

When trying to send/receive mail login screen appears constantly. All settings are correct according to the ISP. I am able to login to ISP's WebMail with the same settings, but not with outlook 2003 and outlook express as the login box constantly apears. I have spent 1 hour with the ISP on the phone after which he refered me to Microsoft. I have spent three hours with the techsupport of Microsoft to resolve this issue after which he has refered me back to the ISP quoting that he has exhosted all troubleshooting avenues on his side and that it must be on the ISP's server the issue. Does anyone have any solution to this problem. :tazz:
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#2
Retired Tech

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Open Outlook, click tools, e-mail accounts, select any account, click change, click test account settings, post the error message
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#3
diggeryo

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I've had this problem before, though it was with Outlook Express. It will check my email just fine, and then all of a sudden, it will ask for my password, though it has it saved. And when it happens, it doesn't necessarilly happen to all the accounts I'm checking.

I usually go into my options and retype in the password and click for it to save it. Sometimes that fixes the problem. Other times, it just goes away on its own.

It doesn't happen too often, maybe once every two months or so. I was never able to find out why it happens, though.
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