First of all I must explain - I'm almost illiterate when it comes to computers, I can turn one on and browse the web but when it comes to having a clue about what most people are talking about my face is blank!
Having got that out of the way this is the problem I'm having (I hope it makes sense!)
All of a sudden my internet connection has gone a bit dodgy, disconnecting me every few minutes. At the bottom of my screen is an icon showing two computers and an exclamation mark, saying Local Area Connection 3 - limited or no connectivity.
It's just a blind stab in the dark but I guess this is my problem? Having looked around on the web (between reconnecting and pulling my hair out) I read that an automatic update for windows has caused this problem for a lot of people, but I couldnt find an answer on how to fix it.
Please please please could someone help me, and remember - you need to imagine you're talking to a ten year old who has never even seen a computer, and you get the idea of how bad I am at this!
Oh yes, I use AOL as my service provider.