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Random Reboots


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#31
dsenette

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http://www.memtest86.com/ download that program...and it will allow you to make a floppy...boot to that floppy and have it test your ram....leave it running for as long as you can (usually can take anywhere from 2 to 8 hours)..report any errors
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#32
chinofeliz

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Bummer, thought I disabled another (the constant video survelliance) program and that solved the progrm. Went out, just came back after three hours, the computer rebooted itself again. No error msg in Event Viewer. Thanx
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#33
chinofeliz

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Just sat here and watched a long Error-checking (scheduled under C: Tools). 5 steps of verification all completed without any problems and it told me "volume is clean".

Thought it'd have helped a tiny wee bit then there was a reboot str8 after I logged on.

Here's my StartUp List:

StartupList report, 7/01/2006, 11:49:43 p.m.
StartupList version: 1.52.2
Started from : F:\Softwares\hijackthis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.5112.0000)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\WINDOWS\system32\ctfmon.exe
F:\Softwares\hijackthis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
MultiCam Auto Start.lnk = C:\GV250\DM500Startup.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\Userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

PHIME2002A = C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
nod32kui = "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
IMJPMIG8.1 = C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

AWMON = "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\FlashGet\jccatch.dll - {A5366673-E8CA-11D3-9CD9-0090271D075B}
(no name) - F:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll - {AE7CD045-E861-484f-8273-0445EE161910}

--------------------------------------------------

Enumerating Download Program Files:

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft....k/?linkid=39204

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.micros...ntent/opuc2.cab

[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MsnPUpld.dll
CODEBASE = http://spaces.msn.co...ad/MsnPUpld.cab

[MsnMessengerSetupDownloadControl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MsnMessengerSetupDownloader.ocx
CODEBASE = http://messenger.msn...pDownloader.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx
CODEBASE = http://download.macr...ash/swflash.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 4,774 bytes
Report generated in 0.080 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only


Dunno whether that's relevant but anything to help the diagnose now I'll post it.

I'll download the Memtest86 program, but earlier today I was trying to use the Microsoft's memory diagnosis tool, made a floppy boot disk and everything just later to find out floppy boot is NOT part of my boot up sequence anymore, mmmm... gotta change it in BIOS aye?

Thanx
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#34
chinofeliz

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Hi dsenette, I'm posting this message with my friend's laptop.

Downloaded that memory test program as you instructed and made a boot floppy disk. Right after the floppy was ready the computer rebooted itself again and the testing started so I just went to bed.

You mention it could take anywhere from 2 to 8 hours right? So far it's been running just over 11 hours and a quarter now. Under "error" there's a "0", so I guess that means there's no error found so far?

It doesn't really tell you how long to go before the test finishes. The test number is random as it suggests. So seeing it's been running for so long, should I stop it or should I just leave it running for another few hours? I don't need the computer urgently or anything, I just want to fix the stubborn problem.

Cheers :tazz:

Edited by chinofeliz, 07 January 2006 - 04:31 PM.

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#35
chinofeliz

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Hi, I terminated the memory test as it's been running for 17 hours and a half and just realised that it's been repeating the same tests again and again. There was no error(s) displayed/found so guess my RAM's okay?

Plz advise what to check next.

Cheers
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#36
goozey

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My 2 cents is that it's the RAM. Swap it out, move it around, try one stick then the other (if you have more than 1). I had similar problems with a new build/Asus motherboard... had to switch RAM manufacturers. Voila... fixed it.
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#37
chinofeliz

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The last reboot happened in the middle of my post typing!!! Could this thing cause random reboot (it's among some other things logged in Event Viewer that are always around random reboots).

[attachment=5658:attachment]

Thanx

Edited by chinofeliz, 08 January 2006 - 12:29 AM.

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#38
Fenor

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Very early in this topic someone stated that the power supply was the problem for a similar situation they had, but no one ever looked into it further. I know you have SpeedFan installed. Run it again, but this time look at the bottom of the window and look at the voltages for your power supply (+5V, -5V, +12V, etc..) and post what they are in your next reply.

Fenor
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#39
chinofeliz

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Hi Fenor, thanks so much for replying. Capture of SpeedFan is attached.

[attachment=5670:attachment]

Cheers

Edited by chinofeliz, 08 January 2006 - 04:39 PM.

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#40
Fenor

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Those voltages look fine, though it doesn't display all of them. I still think it's the power supply that is bad, but lets have you try something else. Going by the only yellow exclamation mark in the Event Viewer, it has something to do with TCP/IP. What I want you to do, depending on whether you have dialup or broadband connection, is to either not connect to your ISP OR disconnect the ethernet cable from the back of your computer. Make sure you do this from a fresh boot, aka power down your computer and remove the ethernet cable and then turn it on, OR turn off your computer and then turn it back on and don't dial-in to your Internet Service Provider.

Wait and see if you get a reboot while having no Internet connection whatsoever. This will at least narrow down whether it's something with the Internet or something Internal.

Fenor

Edited by Fenor, 08 January 2006 - 05:38 PM.

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#41
chinofeliz

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Thanks Fenor. I've been on broadband for several months now. Can't actually recall whether the random reboots started from that time (remember the first time you helped me with the random reboots you mentioned it was caused by "automatic update").

I will try it as you instructed. Please be patient and I will post a result after around a couple of hours? (the computer usually doesn't stay up till that long these days).

Thanx
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#42
Fenor

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Just post when you can. If I don't get to it tonight then I'll get to it tomorrow morning.

Fenor

Edited by Fenor, 08 January 2006 - 06:06 PM.

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#43
chinofeliz

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Oh another thing I should mention again is that I haven't had any yellow exclamation mark for the past 2 days now but during the past two days I've had numerous random reboots :tazz:...
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#44
chinofeliz

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Now that didn't take long. Turned off the computer, unplugged the cable, turned on again with no connection, then went to the market. Came back, rebooted again... Now we know it's not the broadband I guess.

And... like the past two days, there's no yellow exclaimation mark in Event Viewer. Are other "Information"s helpful in diagnosing the problem?

Edited by chinofeliz, 08 January 2006 - 06:40 PM.

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#45
Fenor

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It either comes down to your motherboard being faulty, the connection from the power button on your computer case to the motherboard being faulty or the power supply. I wouldn't tell a normal user to start messing around with cables on a motherboard, so I suggest you either take it to a friend that is computer savvy and have him disconnect the connector from the power button to your motherboard, or take it to a computer store. Hate to see you have to spend money, but there really isn't much else to try here.

Fenor
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