Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Microsoft Office asks for disk on opening

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

I recently repaired a corrupt profile on a PC running windows XP home by copying the contents of the broken users documents and setting folder to a the documents and settings folder on a new account that I created for them. This semmed to work fine, but when I tried to open office documents I witnessed the following error.

- Opening Word (for example) starts the windows installer.

- A dialog box then opens saying that the feature I am trying to use in on the disk Microsoft Office 2000 SR-1 Professional, insert the disc etc.etc. The particular feature it is looking for is DATA1.msi.

Since this is my girlfriends PC, and she does not know where the disk is I had to cancel at this point.

- The process then starts again even if I click cancel.

If I happen to hit cancel before the Windows installer asks me for the disk then Word/Excel/Powerpoint runs as normal. I get the same problem if I log in with other accounts on the PC aswell.
  • 0


Mile Runner

Mile Runner


  • Member
  • PipPipPip
  • 455 posts
Hi Ja 1983 welcome to geeks to go!!!
you should be able to download data1.msi, from the inernet. rember google and altavista are your friends.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP