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Lost cd burner and dvd drives


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#1
ftaspecop

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Had problems with a pioneer dvd burner in my computer, so i took it out and installed it into father in laws computer and same thing not working, but now that i installed his back into his computer now nothing is showing up in device manager or my computer, for some unknown reason his computer will not pick up his drives. spoke with a dell rep and they had me do some things and still no go. not sure what else to do, they have power and everything just this computer will not recognize either of them any help would be great.....
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#2
gerryf

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what did they have you do?

My first inclination is the jumpers are configured wrong on the drives...did you check that?
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#3
ftaspecop

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ok they had me do the clear NVRAM and then they had me do the restore defaults, the drives jumpers are the same as they were when i took them out, all i did was take his out put my burner in to check it and put his right back in and notta....
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#4
gerryf

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Is there an option in BIOS to search for drives? Can you select CD versus Automatic versus harddrive?

DId you connect it to the exact same cable in the exact same place on the cable?
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#5
ftaspecop

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no i was doing some research on that also and i was told to change the sec drive 0 to auto but then when i tried its only showing atapi device and wont let me change a thing, i've been reading in these forums about the cdgone patch and im gonna shut dow and restart and see if this works but if not ill be back, either way ill post and let you know.......thanks for helping out
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#6
ftaspecop

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installed cdgone and still no luck getting computer to read drives
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#7
ftaspecop

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also did hijack this and these are the results

Edited by ftaspecop, 06 January 2006 - 06:20 PM.

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#8
gerryf

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PLEASE do not post hijackthis logs in this forum unless a trusted tech asks you to, and if someone asks you to, save it as an attachement and attach it.
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#9
gerryf

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start > run, type
services.msc
enter

look for
Creative Service for CDROM Access
If you find it, double click it and choose DISABLE under start up services, then OK, OK, then reboot.

When your PC starts, is the drive seen by your bios setup routine? (when it lists the drives)...if your PC does not show the memory count up and hardware recognition process, please enter bios and turn off the splash screen
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#10
ftaspecop

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Sorry about posting the thread, deleated and now im trying the step you told me to do, i will let you know in a bit
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#11
ftaspecop

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did what you said to do and still no luck at all....
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