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blue desktop, spyware infection, antispyware scan errors


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#1
pieceopi

pieceopi

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hi

my computer was consumed by spyware only yesterday. the desk top is blue with a black box in the center reading 'your system is infected with spyware. windows recommends you to use a spyware removal tool to prevent loss...' i also tried removing spysherriff through add/remove programs, it deleted but the problem persists. when i try to run a adaware or microsft antispyware beta halfway through a deep scan there is an error and the scan cannot be completed. please help

mal
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#2
austin_o

austin_o

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Hi and welcome to Geeks to Go. Help is available here. We do ask that you do some preliminary clean up first. See the blue ? at the top left of this forum, it has a link to our malware removal guide. Go to
http://www.geekstogo...?showtopic=2852 and work your way through the guide. This enables folks to solve most problems on their own. If you still have trouble after that, post a hijack this log in the malware forum at http://www.geekstogo...o-Here-f37.html
Our malware expert are over there, and the will help. If you find you need their assistance when you have completed the guide, make your post in malware and be patient, they will get to you. :tazz:
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