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Visual C ++ Runtime Error

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I have just installed Adobe Photoshop Elements 4.0 on a new Dell 9300 laptop. Everytime Photoshop is opened I get a Visual C ++ Runtime Error and the program freezes. I need some expert advice on how to get rid of this problem. Thanks. Pam
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    Retired Staff

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Goto C:\Documents and Settings\[your username]\Application Data\Adobe\Online Services

MOVE or RENAME the "Photoshop Elements 4.0.0" folder

Launch PSE4 again
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