[BinSea]

I just recently re-installed XP after a malware problem gave me the "explorer. exe application failed to intialize" message. Everything works great now except that I can't connect my laptop to my cable internet conection at home either by connecting directly to the cable modem via the ethernet port on the laptop or via the wireless card in the laptop and using my wireless router connected to the cable modem. I have a desktop at home with a wireless card and it is still able to connect to the internet via the wireless router as it always have. So, that leads me to believe that the router, the cable modem and the internet connection itself are fine.

A couple of notes on each method of connection via the laptop:

Ethernet port
When I try to "repair" this connection there is a message that the laptop is searching for an IP address and eventually it times out and says it could not find one.

Wireless card
When I try to "view all wireless networks" it searches momentarily and then says "no wireless networks were found in range. Make sure the wireless switch on your computer is on." It should find 4 networks, mine and my 3 neighbors, sure they are all locked but they always used to show up as options (as they still do for my desktop).

My guess is that a global networking setting has changed somewhere during the install that has affected both the ethernet port and the wireless network connection but I am not exactly sure where to look. Any ideas?

PS, Windows Firewall is turned off.

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Can you download and save this with another PC then run it on the non connecting PC

http://www.geekstogo...ction=show&id=7

[Retired Tech]

Can you download and save this with another PC then run it on the non connecting PC

http://www.geekstogo...ction=show&id=7

[BinSea]

Thanks for the help. I am at work at the moment so I just downloaded the file to my laptop (the one that won't connect at home) and ran it. The strange thing is (I neglected to mention this previously) that the laptop will connect to the network (internet, network drives, etc) at my work via the ethernet port. So... the connection problem seems specific to my home connection. BUT as previously mentioned it doesn't seem to be with the wireless router or the cable modem as my desktop at home can still connect fine.

Anyway, I'll see what happens later when I get home and try to connect again after running this Winsock fix and then post back with the results.

[BinSea]

That worked. Thanks again!

[Retired Tech]

Thank You for letting me know