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restarts when i log on to internet


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#1
MikeytheMad

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Greetings all Masters of the electron,

I am having a strange issue with my computer, basically it restarts when i try to log onto the net.
as you can see it's working right now because im typing this question.but this has happened 20-30 times in the last 3 days.

ok details::
amd 1.6 duron,768 ddr 2100,geforce 5500,160 gig seagate hd,sound blaster live 24b,sony dvd burner(new for christmas).aol isp(6 years)(overpriced i know)

everything worked fine untill tues .

looking for a cheaper isp i installed net zero high speed, that evening the problem started. it worked on either isp all day , no problem, on tues i clicked aol and while connecting the ol box just rebooted. just like i pressed reset. it rebooted ok i tried aol again and went right on. this lasted 10-15 mins then reboot again.
i gave up and went to watch the longhorns kick some [bleep](woohoo!!)

the next day i tried again,and the same result. sometimes connecting then reboot, other times i would click either isp and 1-2 secs later reboot.

i talked to a buddy and he thought a power supply going out. it was a 250 watt , so i added a 300 watt. same result

i feel this is a hardware issue but im no master.
i have also looked into overheating but i dont think this is it.
i also thought network/modem conflict running 2 isps (uninstalled netzero but no effect)
system comes up clean with avg free,adaware se,spybot s&d


any info,sugguestions,wild [bleep] guesses would be really great.
ps i am an auto mechanic by profession and perhaps i could return some info(23 years)


thank you for yer time
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#2
Retired Tech

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Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD.

System File Check will show an on screen blue progress bar, reboot when the bar goes


Then run through this

Get the trial of Tune Up 2006 here

Tune Up 2006 Trial

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete.

Run Tune Up disc clean up

Run Tune Up registry clean up

Click optimize and improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor


Post back what the result is
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#3
MikeytheMad

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1st:: Thank you for the respone

2nd:: sorry for the bleeped words on my post. ill not err again


now:: i typed sfc/scannow in the run box and it came back with
could not find sfc/scannow make sure i typed it right

i double cked .. i did


reinstall windows?



thank you again



mm 8)
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#4
Retired Tech

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Specifically

sfc space /scannow

sfc /scannow :tazz:
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#5
MikeytheMad

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:tazz:
ah haa!!
ran sfc scannow
the blue line completed then nothing happened
i guess this means all protected windows files are intact and original?


56% downloaded tu2006 trial



could netzero be relevant?
could windows be corrupt??

thank you for yer attention


mm
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#6
Retired Tech

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See what Tune Up shows for registry errors and then registry size reduction, note them down and post them in

Check the line speed after using tune up to accelerate downloads
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#7
MikeytheMad

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88% done
should it ask for the windows disk? it did not
are you thinking software issue?
thank you again

mm
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#8
MikeytheMad

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greetings all,

ran reg analysis and it found 247 errors
should i delete them all?

ran internet optimizer and it said already optimized
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#9
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Yes, it will back them up anyway
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#10
MikeytheMad

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ok!!


thank you for your attention in all this


deleted all reg errors, ran again, found 2 more deleted them , came up clean
defrag reg, 4% decrese in size all ok


clicked aol to respond and reboot happened again
i hane gone into system prop( i think thats where it is) and told it not to auto restart and then got a blue screen that said

trap_cause_unkown

ck new software/hardware installed

could it all just be corrupted aol software?
it has been in and working several months
the comp works fine on all other apps
also im seeing aol freeze up intermit.

the tu2006 is pretty cool

once again thanks
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#11
Retired Tech

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You can try offloading all the AOL software, do you have a replacement source for them

AOL is usually hard to shift, see how you get on, perhaps you may need moveonboot

http://www.gibinsoft.net/

http://www.gibinsoft...bin/moveonb.exe

OR unlocker from my signature

Only bother with these if you have trouble shifting Always Off Line
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#12
MikeytheMad

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ok man
now you lost me
what is offloading?
i do hava an aol disk to reinstall if needed
what is moveonboot?

i also have noticed a ckick/snap noise as the comp reboots then the blue screen

this whole issue seems to be related to aol

as allways thank you
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#13
Retired Tech

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You can uninstall AOL

You may need to remove it with Move on Boot if Tune Up doesn't deal with it

Move on Boot, puts the file to one side, stops it loading so it can delete it when you reboot
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#14
MikeytheMad

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ok then
i will unstall/reinstall aol and see what happens
this may take a bit so i will brb


thank you thank you
this site rocks!!!!!!
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#15
MikeytheMad

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reinstalled aol
nothing yet
i will watch it and see

any other suggestions???


i really appreciate all your effort to help
thank you so much!!!


mm
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