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hard drive fault


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#1
mort13585

mort13585

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Was working away at PC when the following message appeared. "A problem has been detected and windows
has been shutdown to prevent damage to the PC". When the PC rebooted and was going thru POST it attempts to access the hard drive,clunky type noise every 10 seconds and then comes up with the message "Third Master Hard Disk Error".

Went into Bios and HDD is recognised by auto detect setting but the drive size is shown as zero GB instead
of 160GB. Other settings appear to be O/K. Tried booting to DOS and cannot find C: drive, tried using a
couple of Western Digital DOS recovery and diagnostic programs. Diagnostic came up with a "unknown error" status code number 0101 and the recovery program did not detect the presence of the HDD.

System : Asus P5GD1 PRO, Western Digital WD1600JD (160GB SATA) Hard Drive, XP Home OS.

Does this suggest that the hard drive has failed?. Any help most appreciated :tazz:
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#2
austin_o

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Hi and welcome to Geeks to Go. I would suspect that it does mean the hd died. I would check at Western Digital's web page if the documentation that you have for the diagnostics fail code does not specify what it means. Perhaps support at their web page has details of the code's meaning. If it didn't even detect the hd, it has probably died.
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#3
mort13585

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I have already checked at Western Digital's web page and the documentation did list the
fault code and the "unknown error" descriptor. It was not expanded or explained in any way. All it suggested was a general check of the cable connections, give it another try, still no go, replace the hard drive.

I just thought that maybe there was something else causing the problem and did not want to replace the existing HDD unless it was in fact faulty.

Any other thoughts?.
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#4
Kemasa

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You could try replacing the cable, just to see if that solves anything, but I would not count on it.

Edited by Kemasa, 07 January 2006 - 04:23 PM.

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