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Printer crashed PC


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#1
Janis

Janis

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My grand daughter called this morning She installed the Epson CX6600 printer that I gave her for Christmas. Now her PC won't finish booting up, stops at the splash screen. She has an E machine running WIN XP PRO. What does she need to do to eradicate the printer and get the pc to boot?
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#2
gerryf

gerryf

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Hi Janis (did you know you're spelling your name wrong :tazz: )

tap f8 while the computer is booting, about once a second.

It will bring up a text menu

Choose SAFE MODE

Load (it will take longer in safe mode)

Go to add/remove control panel, uninstall everything to do with EPSON
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