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Printer crashed PC

Started by Janis , Jan 07 2006 10:13 AM

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#1
Janis

Posted 07 January 2006 - 10:13 AM

Member

Member
333 posts

My grand daughter called this morning She installed the Epson CX6600 printer that I gave her for Christmas. Now her PC won't finish booting up, stops at the splash screen. She has an E machine running WIN XP PRO. What does she need to do to eradicate the printer and get the pc to boot?

#2
gerryf

Posted 07 January 2006 - 10:25 AM

Retired Staff

Retired Staff
11,365 posts

Hi Janis (did you know you're spelling your name wrong :tazz:

)

tap f8 while the computer is booting, about once a second.

It will bring up a text menu

Choose SAFE MODE

Load (it will take longer in safe mode)

Go to add/remove control panel, uninstall everything to do with EPSON