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Help with Spyware


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#1
jsshears

jsshears

    New Member

  • Member
  • Pip
  • 2 posts
HijackThis v1.98.2
Scan saved at 7:52:35 PM, on 2/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\mmups.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C:\WINDOWS\SYSTEM32\bzjzairj.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\prutmct.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\WINDOWS\system32\prutmct.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Ontrack\SYSTEM~1\MXTask.exe
C:\PROGRA~1\Ontrack\SYSTEM~1\mxtask.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://charter.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://sharempeg.com/find/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimt.../aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = gopher=localhost:1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: Grip Toolbar - {4E7BD74F-2B8D-469E-A6E4-FC7CBD87BD7D} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz4.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\Ontrack\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [Swapper] C:\Program Files\Swapper.NET\RSLLC.Swapper.exe /m
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [OSS] C:\WINDOWS\System32\ossproxy.exe -boot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [Admanager Controller] C:\Program Files\Admanager Controller\AdManCtl.exe
O4 - HKLM\..\Run: [mediamotor.exe] C:\WINDOWS\mmups.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\system32\vmss\vmss.exe
O4 - HKLM\..\Run: [bzjzairj] C:\WINDOWS\SYSTEM32\bzjzairj.exe
O4 - HKLM\..\Run: [ovnllwmq] C:\WINDOWS\system32\ovnllwmq.exe
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HH] C:\Program Files\MA\hh.exe
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [prutmct] C:\WINDOWS\system32\prutmct.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Grip.com - file://C:\Program Files\GRIPCZ4\Cache\SelectedContextSearch.htm
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Toki Toki Boom - http://download.game...nts/y/vtn_x.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/i...etup1.0.0.8.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {53A1630A-DB38-4316-B18F-911719E1F66E} (MSN Money Ticker) - http://fdl.msn.com/p.../v11/ticker.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...n/GoogleNav.cab
O16 - DPF: {731918D2-517A-47E2-886A-3BC1380C591D} - http://webpdp.gator....094_hd3ptdm.cab
  • 0

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#2
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi jsshears

*** Update Hijack This (1.99) ***
Click Here download the latest version of Hijack This (1.99). It's better able to catch the latest threats.

This is the sort of software we classify as spyware. It is part of Tioga Software’s remote support and management tools (Tioga.com, Support.com, and SupportSoft.com are one and the same company) and is installed by the setup CD of the @Home ISP (@Home and MediaOne are now part of Comcast, with the ComcastSupport software being the main culprit for introducing T G C M D on a PC). The Tioga/SupportSoft.com software is also included in the Sony Support software that comes with some Sony Vaio’s and HP Pavillion’s. The original intention of T G C M D is to have your @Home service or systems software automatically updated when you are online, to provide a remote support technician with setup information about your PC, and, in some cases, to allow the remote support technician to connect to your PC and see what you are doing – in short, technical support is indeed the original intention; unfortunately, its features are also very useful to advertisers and so, depending on who supplied it, T G C M D will also collect information from your PC, which web pages you have visited, what you have downloaded, and permission based information about your system, its software, its settings, etc..., As if that were not enough for us to recommend disabling it, it has additionally also been known to create a WININIT.INI file in the Windows folder, something which straight away prevents Windows ME users from using the extremely valuable System Restore feature of Windows ME. Finally, many users have also reported : being unable to clear the Internet history files when it is running, Eudora startup problems, SDCSchedulerWindow error messages on shutdown of Windows, and inability to delete video, audio, or graphics files.

Recommendation :
If you are a Comcast customer, de-install "Comcast Support" through the Add/Remove icon in your Control Panel. Next, look up BJCFD in these Task List pages. If you have a Sony Vaio, de-install the "Vaio Support Agent" through the Add/Remove icon in your Control Panel. In all cases, if the de-installation of Comcast Support or Vaio Support Agent does not remove T G C M D after a reboot, then Immediately disable T G C M D using The Ultimate Troubleshooter !

C:\Program Files\Support.com\bin\tgcmd.exe

Please set your system to show all files; see here for how to do this if you're unsure.

Add Remove Programs Please uninstall the following:
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\NEWDOTNET
C:\Program Files\Windows AdStatus\WinStat.exe

Press Control-Alt-Del to enter the Task Manager.
Click on the Processes tab and end the following processes:

C:\WINDOWS\mmups.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C:\WINDOWS\SYSTEM32\bzjzairj.exe
C:\WINDOWS\system32\prutmct.exe
C:\WINDOWS\system32\prutmct.exe


Exit the Task Manager when finished

Close all programs down, leaving only HijackThis running.
Place a check against the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = gopher=localhost:1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O4 - HKLM\..\Run: [OSS] C:\WINDOWS\System32\ossproxy.exe -boot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [Admanager Controller] C:\Program Files\Admanager Controller\AdManCtl.exe
O4 - HKLM\..\Run: [mediamotor.exe] C:\WINDOWS\mmups.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\system32\vmss\vmss.exe
O4 - HKLM\..\Run: [bzjzairj] C:\WINDOWS\SYSTEM32\bzjzairj.exe
O4 - HKLM\..\Run: [ovnllwmq] C:\WINDOWS\system32\ovnllwmq.exe
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe
O4 - HKCU\..\Run: [prutmct] C:\WINDOWS\system32\prutmct.exe
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/i...etup1.0.0.8.cab
O16 - DPF: {53A1630A-DB38-4316-B18F-911719E1F66E} (MSN Money Ticker) - http://fdl.msn.com/p.../v11/ticker.cab
O16 - DPF: {731918D2-517A-47E2-886A-3BC1380C591D} - http://webpdp.gator....094_hd3ptdm.cab


Click on Fix Checked and exit HijackThis.

Reboot into Safe Mode: see here if you don't know how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:

C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\mmups.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C:\WINDOWS\SYSTEM32\bzjzairj.exe
C:\WINDOWS\system32\prutmct.exe
C:\WINDOWS\System32\ossproxy.exe -boot
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
C:\Program Files\Admanager Controller\AdManCtl.exe
C:\WINDOWS\system32\ovnllwmq.exe
C:\Program Files\Windows AdStatus\WinStat.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe


Exit Explorer, and reboot as normal afterwards.

Post back a fresh HijackThis log and we'll take another look.

Kc :tazz:
  • 0

#3
jsshears

jsshears

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
I have done as follows, and here is my new log:

Logfile of HijackThis v1.99.0
Scan saved at 5:49:16 PM, on 2/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Ontrack\SYSTEM~1\MXTask.exe
C:\PROGRA~1\Ontrack\SYSTEM~1\mxtask.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {3EF3C0B6-0FB3-61D3-D334-8814D247998D} - C:\WINDOWS\system32\klubxfqh.dll
O2 - BHO: (no name) - {80D47D28-2D71-C2EA-F77A-833F370ECA94} - C:\WINDOWS\system32\jdjsttmn.dll
O2 - BHO: (no name) - {EEC7E8D4-6DE4-7D24-4827-35140A2D45FB} - C:\WINDOWS\system32\rwugntxm.dll
O3 - Toolbar: Grip Toolbar - {4E7BD74F-2B8D-469E-A6E4-FC7CBD87BD7D} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz4.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\Ontrack\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [Swapper] C:\Program Files\Swapper.NET\RSLLC.Swapper.exe /m
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HH] C:\Program Files\MA\hh.exe
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Grip.com - file://C:\Program Files\GRIPCZ4\Cache\SelectedContextSearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: Toki Toki Boom - http://download.game...nts/y/vtn_x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-mo...abs/diamond.cab
O23 - Service: srmnpnhrjzbn - Unknown - C:\WINDOWS\system32\msupd6.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SystemSuite Task Manager - Ontrack Data International - C:\PROGRA~1\Ontrack\SYSTEM~1\MXTask.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)
  • 0

#4
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi jsshears

Please set your system to show all files; see here for how to do this if you're unsure.

Close all programs down, leaving only HijackThis running.
Place a check against the following items:

O2 - BHO: (no name) - {3EF3C0B6-0FB3-61D3-D334-8814D247998D} - C:\WINDOWS\system32\klubxfqh.dll
O2 - BHO: (no name) - {80D47D28-2D71-C2EA-F77A-833F370ECA94} - C:\WINDOWS\system32\jdjsttmn.dll
O2 - BHO: (no name) - {EEC7E8D4-6DE4-7D24-4827-35140A2D45FB} - C:\WINDOWS\system32\rwugntxm.dll
O3 - Toolbar: Grip Toolbar - {4E7BD74F-2B8D-469E-A6E4-FC7CBD87BD7D} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz4.dll
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-mo...abs/diamond.cab
O23 - Service: srmnpnhrjzbn - Unknown - C:\WINDOWS\system32\msupd6.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)


Click on Fix Checked and exit HijackThis.

Reboot into Safe Mode: see here if you don't know how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINDOWS\system32\klubxfqh.dll
C:\WINDOWS\system32\jdjsttmn.dll
C:\WINDOWS\system32\rwugntxm.dll
C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz4.dll
C:\WINDOWS\system32\msupd6.exe


Exit Explorer, and reboot as normal afterwards.

Post back a fresh HijackThis log and we'll take another look.

Kc :tazz:

[edit] As there has been no response from the original poster, this topic is now closed. If you have any other problems, please post a new topic.

Edited by bananafanafo, 15 April 2005 - 11:27 AM.

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