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Wierd cd rom problem

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OK this is wierd and i cant figure it out.

so when i try to install a game that has multiple disks and after one CD is loaded it asks for the next one,
when i try to open it to put another one in, it wont open. and even if i quit the install it still wont open, but when i restart it works fine, so it is not the cd tray or the button that is broken.

im trying to install flight sim 2004, it has 4 disks, when it says insert disk 3 is when it stops working, and i haved to quit. it did this for Diablo 2 also. but i have F.E.A.R. which is 5 disks and it worked fine.

i tryed going to my computer and selecting Eject but nothing works.

this is really frustrating so any help would be great. and if you need more info please ask.

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CD Drive will not Open
8th Jan 2006

1st - Try [Disabling] the [Antivirus] Programs – While you are in the Installation Process –

2nd – Shut down PC – Disconnect & Reconnect – [Data Cable] – Both at Drive & at Motherboard - & check for bent or damaged pins – While removed –

3rd – Verify Power Connector is fully seated – and that it is the correct Power Plug & not a [Fan Only] Connector Plug –

4th – Verify – [Master/Slave] Configuration & Cable Position – Plus any Jumper Connections for Proper Position –

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