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Please Help major problems Hijack log enclosed


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#16
Dlsnj

Dlsnj

    Member

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  • Member
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Morning,
Finally here is the Kaspersky scan report and also a new Hijack Log. Let me know what you want me to do.
Thanks,
Dawn
-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Monday, January 09, 2006 07:18:57
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 9/01/2006
Kaspersky Anti-Virus database records: 170023
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 118342
Number of viruses found: 10
Number of infected objects: 20
Number of suspicious objects: 0
Duration of the scan process: 9077 sec

Infected Object Name - Virus Name
C:\AGEU_SilentSudokuInstaller.exe/data0002/data0006 Infected: Trojan-Dropper.Win32.VB.kk
C:\AGEU_SilentSudokuInstaller.exe/data0002 Infected: Trojan-Dropper.Win32.VB.kk
C:\AGEU_SilentSudokuInstaller.exe Infected: Trojan-Dropper.Win32.VB.kk
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0033.BIN/data0001.cab/Save.exe Infected: not-a-virus:AdWare.Win32.SaveNow.c
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0033.BIN/data0001.cab/SaveUninst.exe Infected: not-a-virus:AdWare.Win32.SaveNow.af
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0033.BIN/data0001.cab Infected: not-a-virus:AdWare.Win32.SaveNow.af
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0033.BIN/data0002.cab/Sync.exe Infected: not-a-virus:AdWare.Win32.SaveNow.v
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0033.BIN/data0002.cab/Uninst.exe Infected: not-a-virus:AdWare.Win32.SaveNow.v
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0033.BIN/data0002.cab Infected: not-a-virus:AdWare.Win32.SaveNow.v
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0033.BIN Infected: not-a-virus:AdWare.Win32.SaveNow.v
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe/WISE0034.BIN Infected: not-a-virus:AdWare.Win32.NewDotNet
C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe Infected: not-a-virus:AdWare.Win32.NewDotNet
C:\Documents and Settings\Mom.MAINHOME\My Documents\download\wintersw.exe/WISE0014.BIN/data0001.cab/Save.exe Infected: not-a-virus:AdWare.Win32.SaveNow.e
C:\Documents and Settings\Mom.MAINHOME\My Documents\download\wintersw.exe/WISE0014.BIN/data0001.cab/SaveUninst.exe Infected: not-a-virus:AdWare.Win32.SaveNow.bl
C:\Documents and Settings\Mom.MAINHOME\My Documents\download\wintersw.exe/WISE0014.BIN/data0001.cab/Weather/Weather.exe Infected: not-a-virus:AdWare.Win32.SaveNow
C:\Documents and Settings\Mom.MAINHOME\My Documents\download\wintersw.exe/WISE0014.BIN/data0001.cab Infected: not-a-virus:AdWare.Win32.SaveNow
C:\Documents and Settings\Mom.MAINHOME\My Documents\download\wintersw.exe/WISE0014.BIN Infected: not-a-virus:AdWare.Win32.SaveNow
C:\Documents and Settings\Mom.MAINHOME\My Documents\download\wintersw.exe Infected: not-a-virus:AdWare.Win32.SaveNow
C:\Program Files\Trend Micro\Internet Security 2006\Quarantine\32.tmp Infected: Trojan.Win32.ExitWin.z
C:\WINDOWS\newfrn.exe.tcf Infected: Trojan-Clicker.Win32.VB.is

Scan process completed.


















Logfile of HijackThis v1.99.1
Scan saved at 7:44:51 AM, on 1/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\1127796192\ee\AOLSoftware.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HijackHJT\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE
C:\Program Files\Common Files\AOL\Loader\aolload.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://joemac.net/Su...CameraPage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.safehavenpc.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://joemac.net/Su...CameraPage.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\System32\BhoCitUS.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [MemoryBoost] "C:\Program Files\MemoryBoost\MemoryBoost.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127796192\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShopSafe] C:\Program Files\ShopSafe\ShopSafe.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\KazaaLite.kpp" /SYSTRAY
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.safehavenpc.com
O15 - Trusted Zone: http://www.kaspersky.com
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: symsupportutil - https://www-secure.s...supportutil.CAB
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: {04B6182D-FB75-11D4-90D2-0000B4948C7C} (cre8tiv 3Di ATL Control (Internet)) - http://www.quick-ste...cre8tiv3dix.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://64.143.186.13...Q/bin/WebIQ.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} (AV Class) - http://www1.pcpitsto...virus/PCPAV.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - https://www.lifescan...tdms/isetup.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://12.149.234.19...sCamControl.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server Control) - http://64.154.241.30/wg_webeye.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalci....1.11_en_dl.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://216.157.26.3/svideo3.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.co...aploader_v7.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup152.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?315
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
  • 0

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#17
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
* Click Here and download Killbox and save it to your desktop.

* Double-click on Killbox.exe to run it.
  • Put a tick by Delete on Reboot.
  • Copy the following list of files to clipboard:

    C:\AGEU_SilentSudokuInstaller.exe
    C:\Documents and Settings\Mom.MAINHOME\Desktop\Temp downloads\snowfree.exe
    C:\Documents and Settings\Mom.MAINHOME\My Documents\download\wintersw.exe


  • Next in Killbox go to File > Paste from clipboard
  • Click on the All Files button.
  • Next click on the button that has the red circle with the white X in the middle.
  • It will ask for confimation to delete the files on next reboot and ask you if you want to reboot now.
  • Click Yes and let the computer reboot.
* After it reboots, run ActiveScan online virus scan here

When the scan is finished, save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan
  • 0

#18
Dlsnj

Dlsnj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Hi Flrman1,
Sorry for the delay I didnt get a chance to get on the computer yesterday. Here is my ActiveScan log and a new Hijack log. Let me know what you want me to do and thanks again. Oh one more thing when I reboot I get an error message about ShopSafe can we delete that on the hijack log.
Dawn


Incident Status Location

Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@2o7[1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][2].txt
Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@ask[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@belnk[1].txt
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@bravenet[1].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@casalemedia[2].txt
Spyware:Cookie/CentrPort Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@centrport[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][2].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@questionmarket[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@realmedia[1].txt
Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@revenue[1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@statcounter[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@tribalfusion[2].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@zedo[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Administrator.MAINHOME\Cookies\administrator@atdmt[2].txt
Spyware:Cookie/GoStats Not disinfected C:\Documents and Settings\Administrator.MAINHOME\Cookies\administrator@gostats[2].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Administrator.MAINHOME\Cookies\administrator@toplist[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Administrator.MAINHOME\Cookies\administrator@tribalfusion[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Administrator.MAINHOME\Desktop\VundoFix\VundoFix\process.exe
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Dawn\Cookies\dawn@doubleclick[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Dawn\Cookies\dawn@tribalfusion[1].txt
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@2o7[1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@adrevolver[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@adrevolver[3].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][2].txt
Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@ask[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@belnk[1].txt
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@bravenet[1].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@casalemedia[2].txt
Spyware:Cookie/CentrPort Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@centrport[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][2].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@questionmarket[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@realmedia[1].txt
Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@revenue[1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@statcounter[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@tribalfusion[1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\[email protected][1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Mom.MAINHOME\Cookies\mom@zedo[2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Mom.MAINHOME\Desktop\VundoFix\VundoFix\process.exe
Possible Virus. Not disinfected C:\Documents and Settings\Mom.MAINHOME\Mom\Local Settings\Temp\AolCoach.cab[ACHtmfu.dll]
Possible Virus. Not disinfected C:\Program Files\Common Files\aolshare\Coach\ACHtmfu.dll
Adware:Adware/PurityScan Not disinfected C:\Program Files\Yazzle Sudoku\uninstaller.exe

Logfile of HijackThis v1.99.1
Scan saved at 7:33:12 AM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\America Online 8.0d\aol.exe
C:\Program Files\America Online 8.0d\waol.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\HijackHJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://joemac.net/Su...CameraPage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.safehavenpc.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://joemac.net/Su...CameraPage.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\System32\BhoCitUS.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [MemoryBoost] "C:\Program Files\MemoryBoost\MemoryBoost.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127796192\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShopSafe] C:\Program Files\ShopSafe\ShopSafe.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\KazaaLite.kpp" /SYSTRAY
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.safehavenpc.com
O15 - Trusted Zone: http://www.kaspersky.com
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: symsupportutil - https://www-secure.s...supportutil.CAB
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: {04B6182D-FB75-11D4-90D2-0000B4948C7C} (cre8tiv 3Di ATL Control (Internet)) - http://www.quick-ste...cre8tiv3dix.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com...p/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://64.143.186.13...Q/bin/WebIQ.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} (AV Class) - http://www1.pcpitsto...virus/PCPAV.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - https://www.lifescan...tdms/isetup.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://12.149.234.19...sCamControl.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server Control) - http://64.154.241.30/wg_webeye.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalci....1.11_en_dl.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://216.157.26.3/svideo3.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.co...aploader_v7.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup152.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?315
O17 - HKLM\System\CCS\Services\Tcpip\..\{9DB8EBBF-BA3C-468A-8408-B67A815D10AB}: NameServer = 205.188.146.145
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
  • 0

#19
Flrman1

Flrman1

    Malware Assassin

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* Restart to safe mode.

In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the "Delete Cookies" button to clear your cookies.

Restart normally.

How is everything now?
  • 0

#20
Dlsnj

Dlsnj

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Hi Flrman1,
Sorry for the delay but I had a busy week and no time for the computer. Ok I went into safe mode and through windows explorer went to C:\Windows\Temp folder but I got confused. Do you want me to delete the entire folder? When I click on Temp it has these in it:
ASHeuristic
+History
+Temp Internet Files and
7 Folders that are IDX files.

Do you want me to delete all of that or just the Temp Internet files? :tazz:
Thanks,
Dawn
  • 0

#21
Flrman1

Flrman1

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Delete evrything in the folder, not the folder itself.
  • 0

#22
Dlsnj

Dlsnj

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Delete all 7 IDX folders and everything in the Temp Internet folder and everything in History but not the history or temp internet folders. Is that right?
  • 0

#23
Flrman1

Flrman1

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That's good enough. How is everything now?
  • 0

#24
Dlsnj

Dlsnj

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Sorry misunderstanding I didnt do it yet I was asking you if that is what you wanted me to do?

So I should Delete all 7 IDX folders and everything in the Temp Internet folder and everything in History but not the history or temp internet folders. Is that right?
Dawn
  • 0

#25
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
All I told you to do with the Temporary Internet Files is this:

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the "Delete Cookies" button to clear your cookies.

I don't understand what the question is.
  • 0

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#26
Dlsnj

Dlsnj

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You told me to:

"* Restart to safe mode.

In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the "Delete Cookies" button to clear your cookies."

Restart normally.


And the question is before I delete something that I should'nt:

When I restart in safe mode and go to
the C:\Windows\Temp folder it has the following files in it:

ASHeuristic
+History
+Temp Internet Files and
7 Folders that are IDX files

Do I delete them all? That is the question.
  • 0

#27
Flrman1

Flrman1

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OK, I see where the confusion is now. Normally in XP, there are no TIF, History etc.. subfolders in the C:\Windows\Temp folder. The real Temporary Internet Files folder is in C:\Documents and Settings\Your user name here\Local Settings\Temporary Internet Files. You must have upgraded this computer from an old version of windows rather than reformating the drive before installing XP.

Delete everything in the C:\Windows\Temp folder and open all sub folders and empty those..
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