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#1
dannyboy10405

dannyboy10405

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I recently purchased my dell computer with Windows XP media edition. I downloaded AOL IM, Webroot Spyware protection, McAfee Virus Scan, and Limewire. All of a sudden my computer locked up. Now, when I turn it on, the AOL IM screen comes on and says not responding, and my computer is excrutiatingly slow. It is impossible to do anything about the problem. I click on IE icon, but nothing happens. The AOL IM wont leave the screen, even when I end task. I click shut down, but it just sits there. I have no idea what to do. Any suggestions? I am desperate. I try to uninstall things, but the computer locks up before anything can be done. Any help will be appreciated. Thank You very much.
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#2
gerryf

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While starting your computer tap the F8 key once every second during the memory count up, or during the system spash screen where you see the system maker's name (HP, COMPAQ, DELL....etc.)

This will result in a text based menu. Use the curors/arrorw keys to navigate to SAFE MODE and hit enter.

Does the problem recur in safe mode?
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#3
dannyboy10405

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I am at work, so I am unable to try safe mode. Suppose it works on safe mode. . . then what do I do?
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#4
gerryf

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uninstall whatever you installed, then reboot, see if it works in normal mode,
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#5
dannyboy10405

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Thank you guys a million. I went in to safe mode, and by uninstalling a few things, I was able to then restore my computer to an earlier checkpoint. The problem seems to have been fixed. It is very comforting to know that you guys ar here as a resource. I found this site by a blind search on google, and am very grateful for your guys' timely and helpful advice.

Thanks Again,

Dan
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