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Computer restarting on its own...


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#1
Aaron89

Aaron89

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Someone please :) my computer keeps restarting on its own when I use things that take up memory such as AIM and Adaware or AIM and MSN messenger. I think it might be caused by faulty ram but I'm not sure, my computer has restarted itself 20 times in the last half hour no joke.


Specs are:
Windows XP SP1
NVDIA GeForce fx 5500 256 MB video card
Creative SoundBlaster sound card
512 MB ram

If you need more information just let me know...so someone please help :tazz:
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#2
Fenor

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Hi Aaron89!

Please go into the Event Viewer and see what errors occurred at the time your computer reboots.

Click START-->RUN and type EVENTVWR.MSC and hit ENTER.

Look under SYSTEMS AND APPLICATIONS for items with RED X's that happened at the SAME time as your rebooting problem...List them here.

Fenor

Edited by Fenor, 08 January 2006 - 11:01 AM.

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#3
Aaron89

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that one just happened like 5 minutes ago...

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 1/8/2006
Time: 5:26:22 PM
User: N/A
Computer: AARON
Description:
Error code 000000d1, parameter1 00000005, parameter2 00000002, parameter3 00000000, parameter4 00000005.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 64 000000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 35 0005

and this one happened about 2 hours ago...

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 1/8/2006
Time: 3:32:07 PM
User: N/A
Computer: AARON
Description:
Error code 0000000a, parameter1 9f3437dc, parameter2 00000002, parameter3 00000000, parameter4 804e29dd.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 30 0000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 39 66 eters 9f
0030: 33 34 33 37 64 63 2c 20 3437dc,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 38 30 34 65 00, 804e
0050: 32 39 64 64 29dd
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#4
Fenor

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Have you updated the drivers for your motherboard chipset or video card in awhile?

Fenor
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#5
Aaron89

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I just updated my video card drivers yesterday to the latest update but I haven't updated the motherboard in along time. How can I and would that help?
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#6
Fenor

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Download EVEREST HOME EDITION using the link in my signature. Install it and run a full system scan and add the file it creates AS AN ATTACHMENT to your next post.

Fenor
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#7
Aaron89

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ok here it is...

Attached Files


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#8
Fenor

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You can download the Via Retro Chipset 4in1 drivers from HERE.

I also noticed that you have a Sound Blaster Live 5.1. Have you updated the driver for this in awhile as well?

Fenor
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#9
Aaron89

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I'm not sure about sound card, I don't think I have since I last reformatted my pc back last July.
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#10
Fenor

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Did you install the Via chipset drivers for your motherboard yet? As for your sound card, is your computer a Dell by chance?

Fenor
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#11
Aaron89

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Yes I installed the via chipset drivers and no my computer is not a dell.
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#12
Fenor

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You can download the updated driver for your Sound Blaster Live 5.1 card HERE.

After doing both the chipset and now the sound card driver, is your computer still restarting on its own?

Fenor
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#13
Aaron89

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Alright I updated the drivers and it helped alot but it still restarts on its own. Although its not restarting as much as it was.
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#14
Fenor

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Download Speedfan, using the link in my signature (The download link is in the first line of the second paragraph), and install it. Once it's installed, run the program and post here the temperatures it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.

Fenor

Attached Thumbnails

  • SpeedFanExample.JPG

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#15
Aaron89

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Temp1: 54C
Temp2: 73C
HDO: 40C
Temp1: 34C

VCORE: 1.71V
+3.3V: 3.34V
+5V: 4.84V
+12V: 12.40V
-12V: -12.28V
-5V: -5.50V
+5VSB: 5.48
VBAT: 3.17V
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