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PC Rebooting in middle of scan


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#1
MGritts22

MGritts22

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Hi. First off, this is a problem my dad is having with his office computer, and I'll try my best to explain it.
He has a Gateway with Windows ME on it.

Recently, he's been having trouble with his PC rebooting over and over. We thought it was due to a virus possibly, but he said it started when he installed some SBC Yahoo (his ISP) Anti-Spy. We went and uninstalled that Anti-Spy package, and the rebooting immediately stopped. We then went and downloaded the two, best (and free) Spyware scanners to our knowledge, Ad-Aware Personal and Spybot Search and Destroy. We were then going to scan, making sure that all the problems were taken care of, and that he didn't have any spyware. The Ad-Aware scan finished without finding anything but cookies, which were removed. We then opened Spybot, updated, and started the scan. Everthing was going accordingly, when item number 7253/33807 scanning items, named CoolWWWSearch.Feat2.DLL temporarily froze and then automatically rebooted the computer.

What kind of problem could this be? Please try your best to help.

Thanks in advance!

Mike

Edited by MGritts22, 07 January 2006 - 08:26 PM.

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#2
Retired Tech

Retired Tech

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Download, install and run this

http://www.filehippo...oad_cwshredder/

Then

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum
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#3
MGritts22

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Alright, I didn't know if this was an actual malware problem. Thanks for the quick reply, too. I'll try that.
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