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Windows Eplorer crashes


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#1
bigdog1100

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So. I am downloading bunch of videos. I have mpg, avi, wmv, rm, mov files. The sizes of files differ and are up to 500 megs in size. But many are on average 50 megs. So, when I open folder with those files, and thunbnails view is chosen, after opening most, some don't get thumbnail view, and then I get Eplorer Crash window. I moved most files elsewhere, leaving only a few Microsoft video files. I assume it is corrupted file, that can still be played, but causes libavcodec.dll to crash Win Eplorer.

Question, what can I do about it. Is there a patch or a check proggie, or anything else. It is annoying and I'd rather have this problem go away.

I do not have viruses or anything else. Another cause may be, antivirus checking each file on access, while thumbnails are being opened. Hmmm, did think of that one before. Please :tazz: Thanks.
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#2
Kat

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You stated in chat that spywaredoctor found paytime.exe on your computer. Our policy here at GeeksToGo is to get you clean of Malware before we fix up other problems on the pc. As I told you in chat, simply disabling paytime will NOT remove all the infections it leaves behind. Paytime is almost always 'bundled' with several other types of malware. Many of these will NOT be picked up by an anti-virus program, but WILL show up on a HijackThis log.

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
bigdog1100

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Ok. I did some of the stuff you suggested. I have Norton Internet Security, Spybot, Spywaredoctor. I did xclean. I did cleanup. All of them gave me a clean bikk of health with the exeption of those things I know will be detected like p2p and other stuff. Thanks you.

I tried to open folder with my media files, but got the same outcome of explorer crash. Can someone please help me with this. Thanks. :tazz:
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#4
bigdog1100

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Ok. I found bad video file through trial and error elimination process. And now the problem seem to went away. Hmmm. Oh well, this thread is now closed.
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