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Windows Security Updates Fail


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#1
Ranzenbach

Ranzenbach

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I have 8 updates that attempt to install daily but fail. They are:

Microsoft .NET Framework, Version 1.0 Security Pack 3(KB887998)
Security Update for Word 2003(KB887979)
Update for Office 2003(KB885828)
Update for Office 2003(KB887980)
Update for Office 2003(KB907417)
Update for Office 2003 French Grammer Checker(KB873381)
Update for Office 2003 French Spelling Checker and Thesaurus(KB892258)
Update for Outlook 2003 Junk Email Filter(KB905648)

How can I get more info on why they fail to install or better yet how can I get them to install? Also, do I need the French updates? I am running XP Tablet edition on a Compaq TC1000 and am running SP2 with all other updates.

Thanks... -ear
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#2
gerryf

gerryf

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Start > run, type
cmd
<enter>

In the black box type each line followed by an enter
net stop wuauserv <enter>
net stop bits <enter>
rmdir /s /q %systemroot%\SoftwareDistribution <enter>
sc config wuauserv start=auto <enter>
sc config bits start=auto <enter>


Install the following two MS packages

http://www.microsoft...&DisplayLang=en

http://www.microsoft...&DisplayLang=en


regsvr32.exe msxml.dll
<enter>

start > run, type,
regsvr32.exe msxml2.dll
<enter>

start > run, type,
regsvr32.exe msxml3.dll
<enter>

start > run, type,
regsvr32.exe msxml4.dll
<enter>

start > run, type,
regsvr32.exe qmdr.dll
<enter>

start > run, type,
regsvr32.exe qmdrprxy.dll
<enter>

start > run, type,
regsvr32.exe muweb.dll
<enter>

start > run, type,
regsvr32.exe wuapi.dll
<enter>

start > run, type,
regsvr32.exe wuaueng.dll
<enter>

start > run, type,
regsvr32.exe wuaueng1.dll
<enter>

start > run, type,
regsvr32.exe wucltui.dll
<enter>

start > run, type,
regsvr32.exe wups.dll
<enter>

start > run, type,
regsvr32.exe wups2.dll
<enter>

start > run, type,
regsvr32.exe wuweb.dll

net start wuauserv
net start bits

Step four
Are you getting a specific error message?
If so, go here and check it

http://v5.windowsupd...t.aspx?ln=en-us

Step five

Start >Run, type
regsvr32 jscript.dll
<enter>

Step six

Download and install the following

http://www.microsoft...&displaylang=en]http://www.microsoft.com/downloads/details...&displaylang=en

Step seven
If you are using an antivirus program (and you should be), temporarily disable it...usually done with a right click of the icon in your system tray next to the clock. If Windows Update works, contact your antivirus program vendor for an update.

Step eight
If all the above have failed, open c:\windows\windowsupdate.log in notepad, choose Edit > Select All from menu, hit the DEL key. Save the file. Visit Windows update again. After failure, ATTACH (do not copy and paste) the c:\windows\windowsupdate.log to your next post and someone will come along and help you.
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#3
Ranzenbach

Ranzenbach

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I got as far as the regsvr32.exe qmdr.dll. "The specified module could not be found."

I really appreciate the help... -ear
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#4
icekold_56

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I had the issue with the one for Microsoft .NET Framework, Version 1.0 Security Pack 3(KB887998) failing. I followed the steps and still could not get it to work. Here is the cleaned up log file:

2006-01-19 17:23:30 3596 6c0 Setup *********** Setup: Checking whether self-update is required ***********
2006-01-19 17:23:30 3596 6c0 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-01-19 17:23:30 3596 6c0 Setup * IsUpdateRequired = No
2006-01-19 17:23:33 3596 6c0 COMAPI -------------
2006-01-19 17:23:33 3596 6c0 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:33 3596 6c0 COMAPI ---------
2006-01-19 17:23:33 3596 6c0 COMAPI - Online = Yes; Ignore download priority = No
2006-01-19 17:23:33 3596 6c0 COMAPI - Criteria = "IsInstalled=0 and IsHidden=1"
2006-01-19 17:23:33 3596 6c0 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-01-19 17:23:33 3596 6c0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:33 872 388 Agent *************
2006-01-19 17:23:33 872 388 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate]
2006-01-19 17:23:33 872 388 Agent *********
2006-01-19 17:23:34 872 388 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2006-01-19 17:23:34 872 388 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.micro...ice/client.asmx
2006-01-19 17:23:34 872 388 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2006-01-19 17:23:34 872 388 PT WARNING: SOAP Fault: 0x00012c
2006-01-19 17:23:34 872 388 PT WARNING: faultstring:Fault occurred
2006-01-19 17:23:34 872 388 PT WARNING: ErrorCode:ConfigChanged(2)
2006-01-19 17:23:34 872 388 PT WARNING: Message:

2006-01-19 17:23:34 872 388 PT WARNING: Method:"http://www.microsoft...ce/SyncUpdates"
2006-01-19 17:23:34 872 388 PT WARNING: ID:450d3078-303e-4fe4-a433-f67a1f0274d0
2006-01-19 17:23:36 872 388 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2006-01-19 17:23:36 872 388 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.micro...ice/client.asmx
2006-01-19 17:23:36 872 388 Agent * Found 0 updates and 12 categories in search
2006-01-19 17:23:36 872 388 Agent *********
2006-01-19 17:23:36 872 388 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate]
2006-01-19 17:23:36 872 388 Agent *************
2006-01-19 17:23:36 3596 14bc COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:36 3596 14bc COMAPI - Updates found = 0
2006-01-19 17:23:36 3596 14bc COMAPI ---------
2006-01-19 17:23:36 3596 14bc COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:36 3596 14bc COMAPI -------------
2006-01-19 17:23:36 3596 6c0 COMAPI -------------
2006-01-19 17:23:36 3596 6c0 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:36 3596 6c0 COMAPI ---------
2006-01-19 17:23:36 3596 6c0 COMAPI - Online = No; Ignore download priority = No
2006-01-19 17:23:36 3596 6c0 COMAPI - Criteria = "IsInstalled = 0 and IsHidden = 0"
2006-01-19 17:23:36 3596 6c0 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-01-19 17:23:36 3596 6c0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:36 872 388 Agent *************
2006-01-19 17:23:36 872 388 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate]
2006-01-19 17:23:36 872 388 Agent *********
2006-01-19 17:23:37 872 388 Agent * Added update {69ECE0B7-87E9-4BD9-913D-15025788AB07}.101 to search result
2006-01-19 17:23:37 872 388 Agent * Found 1 updates and 12 categories in search
2006-01-19 17:23:37 872 388 Agent *********
2006-01-19 17:23:37 872 388 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate]
2006-01-19 17:23:37 872 388 Agent *************
2006-01-19 17:23:37 3596 14bc COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:37 3596 14bc COMAPI - Updates found = 1
2006-01-19 17:23:37 3596 14bc COMAPI ---------
2006-01-19 17:23:37 3596 14bc COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate]
2006-01-19 17:23:37 3596 14bc COMAPI -------------
2006-01-19 17:23:39 3596 6c0 COMAPI -------------
2006-01-19 17:23:39 3596 6c0 COMAPI -- START -- COMAPI: Install [ClientId = WindowsUpdate]
2006-01-19 17:23:39 3596 6c0 COMAPI ---------
2006-01-19 17:23:39 3596 6c0 COMAPI - Allow source prompts: Yes; Forced: No; Force quiet: No
2006-01-19 17:23:39 3596 6c0 COMAPI - Updates in request: 1
2006-01-19 17:23:39 3596 6c0 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-01-19 17:23:39 3596 6c0 COMAPI - Updates to install = 1
2006-01-19 17:23:39 3596 6c0 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = WindowsUpdate]
2006-01-19 17:23:39 872 378 Agent *************
2006-01-19 17:23:39 872 378 Agent ** START ** Agent: Installing updates [CallerId = WindowsUpdate]
2006-01-19 17:23:39 872 378 Agent *********
2006-01-19 17:23:39 872 378 Agent * Updates to install = 1
2006-01-19 17:23:39 872 378 Agent * Title = <NULL>
2006-01-19 17:23:39 872 378 Agent * UpdateId = {69ECE0B7-87E9-4BD9-913D-15025788AB07}.101
2006-01-19 17:23:39 872 378 Agent * Bundles 1 updates:
2006-01-19 17:23:39 872 378 Agent * {BA2BE87F-726E-4A68-A165-95F9C40AA72A}.101
2006-01-19 17:23:40 872 378 Handler Attempting to create remote handler process as WOLVERINE\S. Justus in session 0
2006-01-19 17:23:40 872 378 DnldMgr Preparing update for install, updateId = {BA2BE87F-726E-4A68-A165-95F9C40AA72A}.101.
2006-01-19 17:23:40 5460 1564 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) ===========
2006-01-19 17:23:40 5460 1564 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-01-19 17:23:40 5460 1564 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-01-19 17:23:40 5460 1564 Handler :::::::::::::
2006-01-19 17:23:40 5460 1564 Handler :: START :: Handler: Windows Patch Install
2006-01-19 17:23:40 5460 1564 Handler :::::::::
2006-01-19 17:23:40 5460 1564 Handler : Updates to install = 1
2006-01-19 17:23:40 5460 1564 Handler : Installing update {BA2BE87F-726E-4A68-A165-95F9C40AA72A}.101
2006-01-19 17:23:40 5460 1568 Handler Installing with parameters=/quiet /norestart /er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\40d7aef84e51a368538b4bc7bd78b8e6.
2006-01-19 17:23:41 872 388 Report REPORT EVENT: {B32D4BBE-6603-4341-A793-CDB1D87468B1} 2006-01-19 17:23:36-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2006-01-19 17:23:54 5460 1568 Handler Install completed with 0x8007f070.
2006-01-19 17:23:54 5460 1564 Handler FATAL: UH: 0x8007f070: InstallOrUninstallThread failed
2006-01-19 17:23:54 5460 1564 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x8007f070, disabled until reboot = No, reboot required = No
2006-01-19 17:23:54 5460 1564 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed
2006-01-19 17:23:54 5460 1564 Handler :::::::::
2006-01-19 17:23:54 5460 1564 Handler :: END :: Handler: Windows Patch Install
2006-01-19 17:23:54 5460 1564 Handler :::::::::::::
2006-01-19 17:23:54 872 378 Agent *********
2006-01-19 17:23:54 872 e80 AU #############
2006-01-19 17:23:54 872 378 Agent ** END ** Agent: Installing updates [CallerId = WindowsUpdate]
2006-01-19 17:23:54 872 e80 AU ## START ## AU: Search for updates
2006-01-19 17:23:54 872 378 Agent *************
2006-01-19 17:23:54 872 e80 AU #########
2006-01-19 17:23:54 872 e80 AU <<## SUBMITTED ## AU: Search for updates [CallId = {45B0F1D0-60DF-4C0A-8ABF-6C01122858AA}]
2006-01-19 17:23:54 872 378 Agent *************
2006-01-19 17:23:54 872 378 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2006-01-19 17:23:54 872 378 Agent *********
2006-01-19 17:23:54 3596 e6c COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = WindowsUpdate]
2006-01-19 17:23:54 3596 e6c COMAPI - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-01-19 17:23:54 3596 e6c COMAPI - Reboot required = No
2006-01-19 17:23:54 3596 e6c COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
2006-01-19 17:23:54 3596 e6c COMAPI ---------
2006-01-19 17:23:54 3596 e6c COMAPI -- END -- COMAPI: Install [ClientId = WindowsUpdate]
2006-01-19 17:23:54 3596 e6c COMAPI -------------
2006-01-19 17:23:55 872 378 Agent * Added update {69ECE0B7-87E9-4BD9-913D-15025788AB07}.101 to search result
2006-01-19 17:23:55 872 378 Agent * Found 1 updates and 12 categories in search
2006-01-19 17:23:55 872 378 Agent *********
2006-01-19 17:23:55 872 378 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2006-01-19 17:23:55 872 378 Agent *************
2006-01-19 17:23:55 872 378 AU >>## RESUMED ## AU: Search for updates [CallId = {45B0F1D0-60DF-4C0A-8ABF-6C01122858AA}]
2006-01-19 17:23:55 872 378 AU # 1 updates detected
2006-01-19 17:23:55 872 378 AU #########
2006-01-19 17:23:55 872 378 AU ## END ## AU: Search for updates [CallId = {45B0F1D0-60DF-4C0A-8ABF-6C01122858AA}]
2006-01-19 17:23:55 872 378 AU #############
2006-01-19 17:23:59 872 378 Report REPORT EVENT: {230E415E-C7DB-44D5-A369-AE1688F295CB} 2006-01-19 17:23:54-0800 1 182 101 {69ECE0B7-87E9-4BD9-913D-15025788AB07} 101 8007f070 WindowsUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8007f070: Security Update for Microsoft .NET Framework, Version 1.0 Service Pack 3 (KB887998).
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#5
Barb Craig

Barb Craig

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I got as far as the regsvr32.exe qmdr.dll. "The specified module could not be found."

I really appreciate the help... -ear



I'm having the same problem! I got errors only on the qmdr.dll and qmdrprxy.dll. I've searched and they don't exist on my computer.

Hope gerrf replies and tells you (us!) what to do to fix that.

Barb
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#6
gerryf

gerryf

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Barb,icekold -- please start your own threads because if we have to start reading update logs, it's going to get really messy in here.

Please refer back to this thread. I am in the middle of putting in a 6-node home network and time will be spotty today

whoopsie, typo

start > run, type,
regsvr32.exe qmgr.dll
<enter>

start > run, type,
regsvr32.exe qmgrprxy.dll
<enter>
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