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HP Laptop Hates Windows Update.


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#1
frontball13

frontball13

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Windows update doesn't like this laptop I tells ya! It started when I first got the thing and I attempted to update all the drivers from Windows Update. When I restarted the computer, I found that all the drivers (except for the CD-ROM and mouse) were wrecked and unusable! Well, that was ok, because I had a CD full of drivers that were newer than the ones that came with the computer (go figure, dealer didn't do it themselves). But, my registry was screwed. Certain programs had trouble running due to a permanently damaged registry. So, I formatted the hard drive and reinstalled everything. Good as new. Then after the summer, I tried to put SP2 on the computer (I finally got high speed and was excited for it) and that stopped the computer from even starting up! Format, reinstall. Ever since then, I've been afraid to touch Windows Update. I tried updating again since then, but got an installation error during it and spent 2 hours repairing my windows installation. Is there anyway to do this safely or do I need to take advantage of the warranty?
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#2
austin_o

austin_o

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Hi. If it is under warranty, the best way to get some direct, personal help would be to call the manufacturer for warranty assistance. There are folks here that are willing and able to help, but the warranty is certainly the most appropriate relief. Give that a shot.
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