[dsenette]

ok...well maybe i'm confused as to where we're at....because in the picture of the network connections (not the ipconfig)...it shows that the realtek (his only ethernet adapter) is showing as cable disconnected...now...in review of the ipconfig post...it seems as though he's still connected directly to the adsl modem...via usb...now...i may be confused...but i was under the assumption that the final result was supposed to be : phone line to modem to router to pc....now...if we're just at the phone line to modem to pc...then of course the network adapter isn't gonona be showing aconnection...because it's a usb modem...

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found out lol, i dont use me broadband adsl modem, the netgear router has got its built in modem!

[Mikelfc]

found out lol, i dont use me broadband adsl modem, the netgear router has got its built in modem!

[dsenette]

so is everything connecting now?

[Mikelfc]

Nope, dats what the pc aint connecting to.... the router still lol am just sayin the router has a built in modem!

[dsenette]

do you know if you're trying to connect to this router with a crossover cable or a normal ethernet cable?

[Mikelfc]

it ses ethernet on box

[dsenette]

is this a cable that you bought recently? or the cable that came with the modem/router?

[Mikelfc]

cable is a RJ45 Ethernet cable i think!

[gerryf]

Just a follow up,,,so you switched your old cable modem out, inserted a new cable modem

Did you talk to your DSL provider? Most high speed internet providers require the MAC address to properly provision your modem.

[TheTillMan]

I've recently set one of these routers up to connect to AOL, a couple of basic questions ....

This is a wireless router, are you actually intending to set up a wireless network? If not you don't need it just keep using the Voyager.

Which browser are you using, is it IE or the IE built into AOL or some other browser. If the latter have you ever subscribed to one of the internet accelerator services such as ONSPEED. I use ONSPEED with the OPERA browser and I couldn't connect to router until I disabled the ONSPEED proxy server.

Are you using the LAN cable that came with the router, the one I had was dark blue in colour?

Edited by TheTillMan, 31 January 2006 - 07:24 PM.

[TheTillMan]

A few further thoughts ...

A basic test of the router. Connect the router to your broadband connection, don't connect it to the computer. Unplug the power and plug back in. Look to see what lights show on the front panel, you should have the "power on light", a vertical bar in a circle, and "internet light", the letter i above a semi-circle. You may have a "wireless light", a radio mast transmitting, but I don't think is enabled by default.

If you haven't got the first of the two above we can try re-setting the router to the factory defaults, it may have locked up or something. Look at the back of the router, underneath where the power cable plugs in is a very tiny hole like the emergency eject hole on a CD player. Take a toothpick, straightened out paperclip or similar and push this in the hole for a couple of seconds. Watch the front panel whilst you do this, you should see the "test light", an orange tick symbol flicker. If the "test light" doesn't flicker, or if you don't have the "power on" or "internet light" on afterwards I would suspect the router is faulty.

If everything is okay take your ethernet cable, or cables if you have more than one, and plug one end into port 1 at the back of the router, and plug the other end into port 2 at the back of the router. Look at the front panel, there are four lights associated with the ports. lights "1" and "2" should be lit. If they are your cable is okay.

If they are not you could have a faulty cable OR a "cross-over cable" used to connect two computers together without going through a hub, switch or router. Beg, steal, borrow, (or as a last resort even buy), a known good "straight through" ethernet cable and try this step again. If "1" and "2" are still not lit up again I would suspect the router is faulty.

Let us know how you got on.

[Mikelfc]

All da lights work, but the number lights do not work!

[TheTillMan]

Mikelfc,

Okay, try and borrow an ethernet cable from someone if you can. Make sure that it's a "straight-through" cable, one that is used to connect a computer to a hub, switch or router and not a "cross-over" cable that is used to connect one computer directly to another without a hub. Try connecting it to two of the ports again and if the two corresponding "numbers" lights on the front panel don't come on I would think that the hub part of the router isn't working, take it back and get a replacement.

If you can't borrow one, where did you buy it from? If it was PC World or a specialist computer shop take it back, they should be able to try the same test. If it came from Dixons, Currys or the like, they probably will not be able to test it at the shop so I'd ask for a replacement unless anyone else out there has any other suggestions.

Let us know how you get on.

[Mikelfc]

Back I found out it was a faulty ethernet cable, good news, i can now connect to the router via admin and password box pc has found the router, the problem now is...connecting the router to AOL??? How do i set this up???

Here is the IPConfig for extra help:

LEFT CLICK AND DONWLOAD!!!!!

Any further help will be appreciated, cheers, Mike

[TheTillMan]

Mike,

The first step is to connect the router to AOL throught the ethernet cable, we can sort the wireless side out afterwards.

Go on to AOL using your Voyager. Select "Keyword" from the menus, then "Go to Keyword". Enter "Home Networking" in the dialog box. Then select "Network Setup" from the menu on the left of the screen. You should then follow the link "AOL Easy Installer for the Netgear DG834G ". Strictly speaking this isn't the routine for your router but it works, I guess it works for all DG83 series.

Connect the NETGEAR router to your PC and your broadband and then run the program. It talks you through connecting your cables and router etc. Then it tests that it can see the router and then configures the router to connect to AOL. Once you've got a physical connection we can set up the wireless side.

Let us know when you've got a connection and what type of wireless card you have for the PC.