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Wireless Network Connection


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#16
computerwiz12890

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Yes, that was what I needed, unfortunately I can't find much about it. I found out it is made by Agere Systems. But I've searched their entire site and I can't find anything about that Wireless card. You may want to contact them: http://www.agere.com/contactus.html

Have you tried what kate22in suggested?

First of all check if the wireless switch is turned on in your laptop.


And does it give an error message at all when searching for a wireless network?
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#17
wadeb_21

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Yes, that was what I needed, unfortunately I can't find much about it. I found out it is made by Agere Systems. But I've searched their entire site and I can't find anything about that Wireless card. You may want to contact them: http://www.agere.com/contactus.html

Have you tried what kate22in suggested?
And does it give an error message at all when searching for a wireless network?


I made sure the the wireless switch was turned on I got the light and everything, but when I got to connect to a wireless network it says there is no wireless network that it see's its not picking up any signal. Any ideas.
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#18
wadeb_21

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Yes, that was what I needed, unfortunately I can't find much about it. I found out it is made by Agere Systems. But I've searched their entire site and I can't find anything about that Wireless card. You may want to contact them: http://www.agere.com/contactus.html

Have you tried what kate22in suggested?
And does it give an error message at all when searching for a wireless network?


I can't even get to the wireless network setup wizard. I think the file is missing. any ideas.
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#19
computerwiz12890

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If you do not see the Wireless Connection icon in the Network Connections folder or if you cannot view the properties for the Wireless Connection icon, there may be a problem with the driver installation. To troubleshoot this issue, verify that you have the latest available driver from the device manufacturer, and then follow these steps to start determining the source of the issue:

1. Click Start, click Run, and then type devmgmt.msc in the Open box.

2. In Computer Management, click Device Manager.

3. In the details pane, double-click Other Devices and look for the wireless network adapter. If you can locate the adapter in the Other Devices folder, a driver has not been installed. To resolve this issue, obtain the driver from the device manufacturer, and then install the driver.

4. If you cannot locate the adapter in the Other Devices folder, look in the Network Adapters folder.

5. When you locate the wireless network adapter, write down the make and the model of the adapter and post it in your reply to me.

6. In the properties for the wireless network adapter, under Device status, verify that this message appears: "The device is working correctly."

7. If the wireless network adapter is not in the Network Connections folder, there is either a problem with the device or the driver may not be installed. In this case, you will see an error message under Device status. You can search the Microsoft Knowledge Base for information about the error code to troubleshoot this problem. To search the Knowledge Base, visit the following Microsoft Web site:

http://support.microsoft.com/



To summarize: After following the above steps you will either:

1. obtain the driver from the device manufacturer, and then install the driver.
2. write down the make and the model of the adapter and post it in your reply to me.
3. Visit the following Microsoft Web site: http://support.microsoft.com/

Edited by computerwiz12890, 10 January 2006 - 08:51 AM.

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#20
wadeb_21

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If you do not see the Wireless Connection icon in the Network Connections folder or if you cannot view the properties for the Wireless Connection icon, there may be a problem with the driver installation. To troubleshoot this issue, verify that you have the latest available driver from the device manufacturer, and then follow these steps to start determining the source of the issue:

1. Click Start, click Run, and then type devmgmt.msc in the Open box.

2. In Computer Management, click Device Manager.

3. In the details pane, double-click Other Devices and look for the wireless network adapter. If you can locate the adapter in the Other Devices folder, a driver has not been installed. To resolve this issue, obtain the driver from the device manufacturer, and then install the driver.

4. If you cannot locate the adapter in the Other Devices folder, look in the Network Adapters folder.

5. When you locate the wireless network adapter, write down the make and the model of the adapter and post it in your reply to me.

6. In the properties for the wireless network adapter, under Device status, verify that this message appears: "The device is working correctly."

7. If the wireless network adapter is not in the Network Connections folder, there is either a problem with the device or the driver may not be installed. In this case, you will see an error message under Device status. You can search the Microsoft Knowledge Base for information about the error code to troubleshoot this problem. To search the Knowledge Base, visit the following Microsoft Web site:

http://support.microsoft.com/
To summarize: After following the above steps you will either:

1. obtain the driver from the device manufacturer, and then install the driver.
2. write down the make and the model of the adapter and post it in your reply to me.
3. Visit the following Microsoft Web site: http://support.microsoft.com/



thanks I will give it a try and let you know what the outcome is. Once again thanks for all your help.
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#21
wadeb_21

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thanks I will give it a try and let you know what the outcome is. Once again thanks for all your help.


I went to device manager like you told me and its not in other devices its under network adapters. And once I click on the properties it says the device is working properly. Under the general tab under properties it says the device type is it says the manufacturer is Toshiba and the locations is on texas intruments
PCI-1410 CardBus Controller. I'm not sure if that is the info you need. any other suggestions on what the problem is. Thanks
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#22
kate22in

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Do you find the wireless network connection icon under network connections ?
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#23
computerwiz12890

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Step 1: Check Driver compatibility

Let's determine if the driver that you're using recognizes the Windows XP Wireless Zero Configuration Service:


1. From the Start menu, select Control Panel, then double-click Network Connections. Another way to get to Network Connections is by clicking on Start, select Settings, Control Panel, then click or double-click Network Connections to open the Network Connections window.

2. Right-click Wireless Connection, and select Properties. If you do not see a Wireless Connection icon in the Network Connections window, and your wireless network adapter (i.e., the physical card) is properly connected, or if you cannot view the properties, there is a problem with the driver for the wireless network adapter.

--------------------------------------------------------------------------------------------------------
Step 2: Check Device's Functionality


We have already confirmed the device is working properly, so we will skip this step.

--------------------------------------------------------------------------------------------------------
Step 3: Configuring Windows XP with the Wireless Zero Configuration

In the Wireless Connection window, if the Wireless Networks tab is available, the driver supports Windows XP Zero Configuration. If the Wireless Networks tab is not available, this indicates that the network adapter driver does not fully support the Wireless Zero Configuration Service, and you will need to skip the following instructions.

To configure Windows XP for your wireless network using the Wireless Zero Configuration Service, follow these steps:


1. Right-click Wireless Connection, and select Properties. Find a wireless computer that does work and go to the same location.

2. Under the Wireless Networks tab, under "Available Networks", click your network, then click Configure. Go to the same location on the working computer. Copy the SSID from the working computer to your laptop, and set the WEP settings (encryption) to the same thing as the working computer.

3. If your network is not listed as an available network, click Add to manually configure settings for a network. When you save these settings, you can use them automatically when the network is available.


After you configure the settings, you should see the network SSID name in the "Preferred Networks" list. If you see a blue circle, the network has been located; if you see a red "X", there may be a problem with the radio signal, or the configuration may be incorrect. After you complete the configuration steps, the wireless connection should be correctly configured.

If you still are having problems, let me know

--------------------------------------------------------------------------------------------------------

In summary:

After completing step 1, you will know if the driver you currently have is compatable or if you may have to get a new driver. You will know if it is compatable or not if you can access your Wireless Network's properties.

After completing step 3, you should be able to connect to the Wireless Connection at your location. If your driver is not compatable, which step 1 will tell you, then we will move on to the next steps.

Edited by computerwiz12890, 10 January 2006 - 01:15 PM.

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#24
wadeb_21

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Step 1: Check Driver compatibility

Let's determine if the driver that you're using recognizes the Windows XP Wireless Zero Configuration Service:
1. From the Start menu, select Control Panel, then double-click Network Connections. Another way to get to Network Connections is by clicking on Start, select Settings, Control Panel, then click or double-click Network Connections to open the Network Connections window.

2. Right-click Wireless Connection, and select Properties. If you do not see a Wireless Connection icon in the Network Connections window, and your wireless network adapter (i.e., the physical card) is properly connected, or if you cannot view the properties, there is a problem with the driver for the wireless network adapter.

--------------------------------------------------------------------------------------------------------
Step 2: Check Device's Functionality
We have already confirmed the device is working properly, so we will skip this step.

--------------------------------------------------------------------------------------------------------
Step 3: Configuring Windows XP with the Wireless Zero Configuration

In the Wireless Connection window, if the Wireless Networks tab is available, the driver supports Windows XP Zero Configuration. If the Wireless Networks tab is not available, this indicates that the network adapter driver does not fully support the Wireless Zero Configuration Service, and you will need to skip the following instructions.

To configure Windows XP for your wireless network using the Wireless Zero Configuration Service, follow these steps:
1. Right-click Wireless Connection, and select Properties. Find a wireless computer that does work and go to the same location.

2. Under the Wireless Networks tab, under "Available Networks", click your network, then click Configure. Go to the same location on the working computer. Copy the SSID from the working computer to your laptop, and set the WEP settings (encryption) to the same thing as the working computer.

3. If your network is not listed as an available network, click Add to manually configure settings for a network. When you save these settings, you can use them automatically when the network is available.
After you configure the settings, you should see the network SSID name in the "Preferred Networks" list. If you see a blue circle, the network has been located; if you see a red "X", there may be a problem with the radio signal, or the configuration may be incorrect. After you complete the configuration steps, the wireless connection should be correctly configured.

If you still are having problems, let me know

--------------------------------------------------------------------------------------------------------

In summary:

After completing step 1, you will know if the driver you currently have is compatable or if you may have to get a new driver. You will know if it is compatable or not if you can access your Wireless Network's properties.

After completing step 3, you should be able to connect to the Wireless Connection at your location. If your driver is not compatable, which step 1 will tell you, then we will move on to the next steps.


Ok so I did everthing you said and my driver is compatable. Then I manually added the network like you said but it still isn't picking up the signal. Any other suggestion on what I should do?
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#25
computerwiz12890

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Next Step: Signal problems

If you continue to encounter issues when you try to connect to the network, in the Network Connections folder, double-click the Wireless Connection icon to view the connection status. In the connection status, there is a signal strength meter that you can use to verify the strength of the signal between computers.

If you still have trouble connecting, but the signal strength is good, a different network configuration issue may be preventing communications. To resolve this issue, use standard TCP/IP troubleshooting techniques.

If you still have trouble connecting, and the signal strength is not good, or no signal is received, try the steps below to "Configure Windows XP without using Wireless Zero Configuration". If that does not resolve the issue, consult the manufacturer to determine if the wireless network adapter and the access point are working properly.

-----------------------------------------------------------------------------------------------------------------
TCP/IP troubleshooting techniques

http://support.micro...kb/169790/en-us

-----------------------------------------------------------------------------------------------------------------
Configuring Windows XP without using Wireless Zero Configuration

1. In the Network Connections folder, right-click Wireless Connection, then select Properties.

2. Click Configure. From the Advanced tab, configure your wireless network by using the available configuration options. The available options and option names may vary depending on the driver manufacturer:

Service-Set Identifier (SSID): Set it the same as one of your working wireless computer's.
Wireless Equivalent Protocol (WEP) or Encryption: Set it the same as one of your working wireless computer's.
Mode or Network Type: If you have an access point (e.g., you are at a company trying to connect to the company's network), set this option to Infrastructure. If you do not have an access point, and you are connecting computer to computer, set this option to Ad-Hoc.
Data Rate: Set this option to Auto or to 11 Mbps.
Power Save: For troubleshooting, set Power Save to Off or to Disabled. After the connection works properly, you can change this setting.

After you configure these options, click OK to save the changes. Test to see if your connection works. If a red "X" is displayed over the connection icon in the Network Connections folder, or if you cannot connect, complete these following steps:

3. From the XP default Start menu or XP Classic desktop, right-click My Computer, and select Manage.

4. Double-click Services and Applications, then click Services.

5. In the details pane, right-click Wireless Zero Configuration, and select Properties.

6. Under "Startup type", select Disabled, then click OK.

7. Close the Computer Management window, and then restart the computer.

By disabling the Wireless Zero Configuration, you should be able to connect to the wireless network. If you cannot, consider TCP/IP troubleshooting techniques.

-----------------------------------------------------------------------------------------------------------------

In summary, you will be able to resolve this problem by:

1. Configuring Windows XP without using Wireless Zero Configuration
2. Use standard TCP/IP troubleshooting techniques found at http://support.micro...kb/169790/en-us
3. consult the manufacturer to determine if the wireless network adapter and the access point are working properly

-----------------------------------------------------------------------------------------------------------------

And if all that doesn't work, I give up. :) :) :tazz:.

Edited by computerwiz12890, 10 January 2006 - 02:24 PM.

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#26
wadeb_21

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Next Step: Signal problems

If you continue to encounter issues when you try to connect to the network, in the Network Connections folder, double-click the Wireless Connection icon to view the connection status. In the connection status, there is a signal strength meter that you can use to verify the strength of the signal between computers.

If you still have trouble connecting, but the signal strength is good, a different network configuration issue may be preventing communications. To resolve this issue, use standard TCP/IP troubleshooting techniques.

If you still have trouble connecting, and the signal strength is not good, or no signal is received, try the steps below to "Configure Windows XP without using Wireless Zero Configuration". If that does not resolve the issue, consult the manufacturer to determine if the wireless network adapter and the access point are working properly.

-----------------------------------------------------------------------------------------------------------------
TCP/IP troubleshooting techniques

http://support.micro...kb/169790/en-us

-----------------------------------------------------------------------------------------------------------------
Configuring Windows XP without using Wireless Zero Configuration

1. In the Network Connections folder, right-click Wireless Connection, then select Properties.

2. Click Configure. From the Advanced tab, configure your wireless network by using the available configuration options. The available options and option names may vary depending on the driver manufacturer:

Service-Set Identifier (SSID): Set it the same as one of your working wireless computer's.
Wireless Equivalent Protocol (WEP) or Encryption: Set it the same as one of your working wireless computer's.
Mode or Network Type: If you have an access point (e.g., you are at a company trying to connect to the company's network), set this option to Infrastructure. If you do not have an access point, and you are connecting computer to computer, set this option to Ad-Hoc.
Data Rate: Set this option to Auto or to 11 Mbps.
Power Save: For troubleshooting, set Power Save to Off or to Disabled. After the connection works properly, you can change this setting.

After you configure these options, click OK to save the changes. Test to see if your connection works. If a red "X" is displayed over the connection icon in the Network Connections folder, or if you cannot connect, complete these following steps:

3. From the XP default Start menu or XP Classic desktop, right-click My Computer, and select Manage.

4. Double-click Services and Applications, then click Services.

5. In the details pane, right-click Wireless Zero Configuration, and select Properties.

6. Under "Startup type", select Disabled, then click OK.

7. Close the Computer Management window, and then restart the computer.

By disabling the Wireless Zero Configuration, you should be able to connect to the wireless network. If you cannot, consider TCP/IP troubleshooting techniques.

-----------------------------------------------------------------------------------------------------------------

In summary, you will be able to resolve this problem by:

1. Configuring Windows XP without using Wireless Zero Configuration
2. Use standard TCP/IP troubleshooting techniques found at http://support.micro...kb/169790/en-us
3. consult the manufacturer to determine if the wireless network adapter and the access point are working properly

-----------------------------------------------------------------------------------------------------------------

And if all that doesn't work, I give up. :) :) :tazz:.


I figured it out computerwiz. I ran this program right here on my laptop and worked. thanks allot computerwiz for your help I have attached the program link to this message just in case you run into the same situation in the future you will know what to do. Thanks again.
http://cdgenp01.csd....ds/s500irqx.exe
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#27
computerwiz12890

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Great! Thanks for letting me know how you solved it.
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