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RAM recognizes DVD's but Won't play audio CD's or Burn any


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#1
cruddy

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Hi Geeks.....My Ram Drive recognizes and plays DVDs..But when an audio Cd is inserted, Nothing Happens..I also cannot burn anything (either DVDs or CDs).....I use Nero and have sent a couple of emails and ran infotool....I haven't heard back a reply yet...Is it possible to tell whether my burner is toast, or could it be malware/spyware....I have recently used True Sword ..It found a bunch of stuff wrong...Any comments would be greatly appreciated....
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#2
dsenette

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true sword is a known rogue spyware program...it is known to give false positives in order to get you to buy the full package... i suggest you uninstall it and use a good antispyware program... a list of those can be found in the "start here" portion of the malware forum
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#3
cruddy

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Thanks again dsenette...I have taken your advice and uninstalled true sword....I am doing the Start Here process...Do you think my burner problems may be caused by malware or is the drive simply failing?
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#4
dsenette

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i'm not 100% sure but it would be best to follow up with reliable malware stuff before assuming it's not malware..
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#5
cruddy

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dsenette...merci...I have completed the start here process...I had all ready been using Adaware and Spybot...I installed the others and gave my PC a good D and C....My burner still is not recognized..Shall I get the repairman to fix or does the good Dr dsenette have any other prescriptions?
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#6
dsenette

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right click on my computer > manage > device manager> look for any yellow ? or !
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#7
cruddy

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10-4...No yellow nothings...device manager states everything is working properly...I have tried the microsoft help with no success, also....
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#8
cruddy

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Thanks very much for your assistance....I tried everything...and then I tried opening my wallet and buying
a new DVD Burner..I purchased the HP 740i with LightScribe ($149.99 + tax)....Works good so far...I'll keep you updated with performance experience with this burner....Thanks again dsenette.....Brent
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#9
dsenette

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as bad as it sounds..i hope it was just a faulty drive....let us know if you have any more problems
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