(I'm using ethernet with the laptop at the moment)
Wireless Network Problem
Started by
Penguin957
, Jan 09 2006 06:06 PM
#1
Posted 09 January 2006 - 06:06 PM
(I'm using ethernet with the laptop at the moment)
#2
Posted 09 January 2006 - 06:11 PM
what's the message you get when you scan for your wireless network?Does it say windows cannot configure the wireless setting ?
#3
Posted 09 January 2006 - 08:57 PM
When I refresh my network list it says "No wireless networks were found in range. Make sure the wireless switch on your computer is on. To see an updated list click, Refresh network list"
#4
Posted 10 January 2006 - 03:36 AM
Hi Penguin957,
You say you tried to reinstall the driver; which driver are you referring to?
Have you tried powercycling your router? You'd be surprised how often this helps in the most unexpected situations.
Could you please also run this test:
Test your Network
1. Goto Start, Run, type: NETSH DIAG GUI - press 'OK'. A Command Prompt window will open temporarily; don't touch it, it will disappear in a moment.
2. A Microsoft Help and Support window will then open; select the option 'Scan your system'.
3. Wait for the scan to finish and then scroll down to the heading 'Modems and Network Adapters'. Look at 'Network Adapters' (don't expand it yet). Beside your connection information, you should see a green 'PASSED'; if you do not (if you see a red 'FAILED') then expand 'Network Adapters', scroll down the list until you see the heading with the 'FAILED', expand that option and copy and paste the results here.
In the NETSH DIAG GUI, you should be looking for any red 'FAILED', however the key one is Network Adapters for you. If you see any other red FAILED, expand the component and copy the results.
Thanks,
Dan.
Did you make sure the wireless switch on your computer was on?"No wireless networks were found in range. Make sure the wireless switch on your computer is on. To see an updated list click, Refresh network list"
You say you tried to reinstall the driver; which driver are you referring to?
Have you tried powercycling your router? You'd be surprised how often this helps in the most unexpected situations.
Could you please also run this test:
Test your Network
1. Goto Start, Run, type: NETSH DIAG GUI - press 'OK'. A Command Prompt window will open temporarily; don't touch it, it will disappear in a moment.
2. A Microsoft Help and Support window will then open; select the option 'Scan your system'.
3. Wait for the scan to finish and then scroll down to the heading 'Modems and Network Adapters'. Look at 'Network Adapters' (don't expand it yet). Beside your connection information, you should see a green 'PASSED'; if you do not (if you see a red 'FAILED') then expand 'Network Adapters', scroll down the list until you see the heading with the 'FAILED', expand that option and copy and paste the results here.
In the NETSH DIAG GUI, you should be looking for any red 'FAILED', however the key one is Network Adapters for you. If you see any other red FAILED, expand the component and copy the results.
Thanks,
Dan.
#5
Posted 10 January 2006 - 09:44 AM
I've tried and retried powercycling and I know that I never turned any switch off considering its inside my computer and i never even saw a switch lol.
I did the NETSH DIAG GUI and it said Network Adapters Passed but under the listed network adapters it didnt say anything beside the Wireless Adapter and it said Passed next to the ethernet adapter. Here are the results anyway:
Caption = [00000010] Wireless-G PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Broadcom 802.11g Network Adapter - Packet Scheduler Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pengseth
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 10
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:90:4B:D3:DC:23
ServiceName = BCM43XX
SettingID = {B3EE8E62-0245-4153-8730-A2BD525893D6}
TcpipNetbiosOptions = 0
TcpMaxDataRetransmissions = 5
WINSEnableLMHostsLookup = TRUE
I did the NETSH DIAG GUI and it said Network Adapters Passed but under the listed network adapters it didnt say anything beside the Wireless Adapter and it said Passed next to the ethernet adapter. Here are the results anyway:
Caption = [00000010] Wireless-G PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Broadcom 802.11g Network Adapter - Packet Scheduler Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = pengseth
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 10
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:90:4B:D3:DC:23
ServiceName = BCM43XX
SettingID = {B3EE8E62-0245-4153-8730-A2BD525893D6}
TcpipNetbiosOptions = 0
TcpMaxDataRetransmissions = 5
WINSEnableLMHostsLookup = TRUE
#6
Posted 10 January 2006 - 10:24 AM
Hi,
Please check if the wireless switch is turned on in your laptop.some laptops do have an external switch on the sides of the laptop to turn it on.Or else try pressing the Function key & F2 or function key & F5 simultaneously.Then check if any wireless symbol is lit on any key.If everything seems to be fine regarding the switch then you need to logon to router and try changing the channel.
Please check if the wireless switch is turned on in your laptop.some laptops do have an external switch on the sides of the laptop to turn it on.Or else try pressing the Function key & F2 or function key & F5 simultaneously.Then check if any wireless symbol is lit on any key.If everything seems to be fine regarding the switch then you need to logon to router and try changing the channel.
#7
Posted 10 January 2006 - 11:53 AM
I pressed the function and F2 key and it says The radio on your 802.11 network adapter is still disabled. USe the raadio control in the wireless network utility to enable it.
I've taken my computer to other wireless routers at my friends house and no signal there either
I've taken my computer to other wireless routers at my friends house and no signal there either
Edited by Penguin957, 10 January 2006 - 11:57 AM.
#8
Posted 10 January 2006 - 01:23 PM
In that case please do contact your card manufacturer i mean your laptop vendor and enable the wireless radio.Only then it will detect the wireless network from the router.
#9
Posted 10 January 2006 - 02:37 PM
Problem was resolved by the Gateway support. The driver that they had listed before was corrupt evidently and I had to download another one and it works fine now. Thanks for the advice, I really appreciate it.
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