[Caseyb]

Hello!

I have posted about this problem before but could not get a response, so I will try again and be more detailed.

My computer takes a very long time to shutdown or restart, usually around 5-10 minutes. When I restart or shutdown soon after booting up, though, it shuts down immediately. I have tried numerous attempts at fixing this issue but none have been successful.

Here's what happens when I attempt to shutdown or restart:

First, my NIS 2005 shuts down and a ending program window (ending program CcApp) usually pops up. This is followed by no response for a few minutes. Finally windows begins to log off. This process also takes a few minutes. The saving settings screen then comes up for a few seconds followed by the windows is shutting down screen which takes a minute or two.

I don't know if I have an application hang or what. But I have tried the hive cleanup service as well as tune-up utilities 2006 to fix my registry.

Any help would be greatly appreciated.

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try disabeling all of the real time scanning portions of NIS...the live update and the real time scan stuff.....then try to shutdown

[dsenette]

try disabeling all of the real time scanning portions of NIS...the live update and the real time scan stuff.....then try to shutdown

[Caseyb]

I turned of Autoupdate...but what do you mean by the real time scanning stuff?

[dsenette]

sorry i dont have NIS so i don't know the wording of it.... i think it's like....auto protect? or smething like that?

[Caseyb]

Ok I disabled autoprotect...Is it safe to do these?

[dsenette]

for testing purposes yes...for surfing the internet no.....now shutdown and see if it moves faster

edit: the wording of that sounds snippy and rude..and i don't m ean it to...there should have been more commas hehehe

"for testing purposes it is safe...but do not surf around on the internet right now, please turn off your computer and see if the shutdown moves faster" there thats better

Edited by dsenette, 10 January 2006 - 03:46 PM.

[Caseyb]

Oh I didn't take it as snippy, don't worry...Unfortunately that did not seem to help

[dsenette]

ok then reinable those....in most cases (and i still suspect in this case) when a user complains of slow shutdowns....it's usually the fault of NIS...it doesn't unload it's processes very well...

[Caseyb]

Ok thanks for the help. I guess there's not really any way to resolve this issue then except for getting rid of NIS...

[Agentx2]

how many processes do you have running in the background?

[Caseyb]

Do I check that by pressing ctrl alt del?

[Caseyb]

35

[Agentx2]

have you been infected by any worms or trojans or spyware?

[Caseyb]

Not that I know of....NIS, Ad-aware, Spybot, Spywareblaster and Spywareguard have not detected any

[Agentx2]

try getting the program called CCleaner. it will clean out regristry problems, files junk etc. but run chkdsk after you run that program from cmd prompt.-run it twice just to make sure (cmd prompt=chkdsk)

Edited by Agentx2, 10 January 2006 - 05:14 PM.