PLEASE HELP!
I need some serious help.
Started by
besty18
, Jan 10 2006 09:24 PM
#1
Posted 10 January 2006 - 09:24 PM
PLEASE HELP!
#2
Posted 10 January 2006 - 09:27 PM
Hi besty18!
When you say, 'but when I select one of them, my computer would just restrt on its own....', which option(s) have you tried? I suggest you try using SAFE MODE.
Fenor
When you say, 'but when I select one of them, my computer would just restrt on its own....', which option(s) have you tried? I suggest you try using SAFE MODE.
Fenor
#3
Posted 10 January 2006 - 09:38 PM
Fenor - I have tried every single option, including safe mode. When I do that, the computer just restarts on its own and takes me back to the options screen.
#4
Posted 10 January 2006 - 09:41 PM
Do you have your windows XP CD? If you do, I want you to put it in and turn on your computer. When you are given the message press any key to boot from cd..., press a key and Windows Setup will start. At the first screen where you have to enter input, hit R to enter the Recovery Console. Then you will have to hit 1 to log into your windows installation and then just hit Enter for the Administrator password because it is normally blank unless you changed it. Once you are at the command prompt C:\WINDOWS I want you to type chkdsk /p /r. This will run a VERY THOROUGH check of both your hard drive and also your windows installation files and replace any that are missing/corrupt. Once it's done, type Exit and take out your Windows XP cd. Your computer will reboot itself.
Fenor
Fenor
#5
Posted 10 January 2006 - 10:25 PM
Okay, I did that and it said "one ore more errors found in volume". What do I do now?
#6
Posted 11 January 2006 - 06:08 AM
Does the computer completely boot up to the desktop now or is it still continually rebooting?
Fenor
Fenor
#7
Posted 11 January 2006 - 12:20 PM
No, it doesn't even get to the desktop. After I did the check with the CD, it rebooted but took me right back to the screen of options.
#8
Posted 11 January 2006 - 08:17 PM
What I suggest you do is a REPAIR INSTALLATION of windows, using the link in my signature as a guide. Don't worry, after doing this all your programs will still work and you won't lose any files or settings. All this does is replace your operating system files (C:\WINDOWS). You will need to redo all windows updates after doing this.
Please note that not all OEM Windows XP cd's support this repair option. Please post back if you are unable to do the repair and we will pursue other options.
Fenor
Please note that not all OEM Windows XP cd's support this repair option. Please post back if you are unable to do the repair and we will pursue other options.
Fenor
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