Canon BJC 80 Infrared Print
13th Jan 2006
General Steps -
1- Before beginning to trouble shoot the Infrared port, always ensure that you have the Infrared device enabled in BIOS. [IrDA]
2- Ensure that the Infrared port is correctly aligned, pointing directly at each other and are no further than one foot.
3- If the device trying to connect to the computer IR port uses batteries, ensure they are working properly.
4- Ensure no other Infrared devices are located in the same area. Some devices such as TV / VCR remotes or other Infrared devices can cause problems with the Infrared port on your computer.
5- If you are attempting to install another Infrared device, ensure that the original Infrared device is completely uninstalled.
6- Do not suspend (Power Management) the computer while using Infrared or during the time that it is active.- Disable BIOS setting ACPI - (Advanced Configuration and Power Interface) A power management specification developed by Intel, Toshiba and Microsoft that makes hardware status information available to the operating system. ACPI enables a PC to turn its peripherals on and off for improved power management especially in portables.
Verify you are using the correct port:
If you are not using the correct Communication Port, the Infrared port will not work properly or at all. To test the available ports:
1- Place the Infrared device near the Infrared port.
2- Click Start / Settings / Control Panel / double-click on Infrared [IrDA] / Click on Options / Choose another COM port [that is not currently being used.]
3- Test the Infrared device to determine if the issue is resolved; if not, repeat the above steps to see if the device will work on any other available Communications port.
4- You may have to [Enable] additional COM Port in BIOS
Also Open [Device Manager] Look at [Infrared Device] or Ports [IrDA] - & COM Ports Not sure what folder but you are looking for the [Yellow PROBLEM Signs ]
Edited by Jack123, 13 January 2006 - 09:25 AM.