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Need help with "memory could not be written" error[RESOLVED]


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#1
SynysterShadows

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I cannot access certain processes like My Computer, Control Panel, or the Recycle Bin. Whenever I click on one of them, an error pops up:
Sys Fader: explorer.exe...the memory could not be written. This has been bugging me for a while now and I can't seem to fix the problem. I did a scan with Ad-Aware but that is not helping much...
Any help would be greatly appreciated. Here is a copy of my HiJackThis log...

Logfile of HijackThis v1.99.0
Scan saved at 1:03:08 PM, on 2/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\documents and settings\jacob\local settings\temp\PKFatK.exe
C:\documents and settings\jacob\local settings\temp\k.exe
C:\WINDOWS\system32\gdisprx3.exe
C:\Documents and Settings\Jacob\Application Data\eetu.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\w?nspool.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\explorer.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\iadtd.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iadtd.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\iadtd.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iadtd.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\iadtd.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E5872A98-7703-9F71-70B4-ACA15181A0DB} - C:\WINDOWS\winii32.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Jacob\Local Settings\Temp\1QIXoC.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [0XP] C:\documents and settings\jacob\local settings\temp\0XP.exe
O4 - HKLM\..\Run: [HOG9Fue] C:\documents and settings\jacob\local settings\temp\HOG9Fue.exe
O4 - HKLM\..\Run: [AutoLoaderwFwk1OcKJQaU] "C:\WINDOWS\system32\ntpcrt40.exe"
O4 - HKLM\..\Run: [wsFO34h] ntpcrt40.exe
O4 - HKLM\..\Run: [PKFatK] C:\documents and settings\jacob\local settings\temp\PKFatK.exe
O4 - HKLM\..\Run: [k] C:\documents and settings\jacob\local settings\temp\k.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [DR_S] C:\Program Files\DR_S\DR_S.exe
O4 - HKCU\..\Run: [hBwERQNES] gdisprx3.exe
O4 - HKCU\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Jacob\Application Data\eetu.exe
O4 - HKCU\..\Run: [Krno] C:\WINDOWS\system32\w?nspool.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.m...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...404/mcfscan.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\apiev.exe (file missing)
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#2
SynysterShadows

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I understand that many people on this forum have had similar problems, but I'm very hesitant to do anything until someone with some level of expertise in this matter gives me some advice. Thanks in advance!
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#3
SynysterShadows

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Someone please help me. I have an idea of what to do, but I'm still not sure...
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#4
SynysterShadows

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I just want to add that my little problem hasn't gone away on it's own and I would still like a little help here! I don't think that's too much to ask...
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#5
BigQ

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:tazz: I know, not the answer you are waiting for but just to let you know that you are not the only one suffering from this #$%&@$ problem. Please if you would find a solution elsewere, keep us posted !?
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#6
voyagerbs

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I'm having the same problem as others: Sys Fader: explorer.exe error.
I cannot get into My Computer, Search, the Control Panel etc. Anyone know what's causing this problem and how I correct it? I did download Microsofts Ser Pak 2, and have had nothing but problems since. I'm really in need of assistance. I'm running XP operating system. Thank you. :tazz:
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#7
don77

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Hi SynysterShadows
Sorry for the late reply the board has been really busy lately,
If your still looking to resolve this issue,

Please run through all the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know.

Thanks and again sorry for the late reply

Don


voyagerbs and BigQ
Please run through the topic as well and create a post of your own please

Thanks
Don
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#8
don77

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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