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Periodic Stalling when installing/updating


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#1
longn3ck

longn3ck

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Windows XP Pro boots just fine and functions normally until I attempt to install windows updates. What happens then is the following: The OS will act like it is not responding (mouse frozen etc.) for a few seconds, then it will become reactive again several seconds later, then back to unresponsive. It will continue cycling like this indefinently until the system crashes and restarts.

Posible causes:

Upon the original install of this OS I did have my TMP and temp directories routed to another partition (S: [swap]). When I encountered this problem, I removed the partition and re-routed the system to the normal C:\Windows\TMP or temp directories. Which appeared to work for a bit, but then back to the same problem.
Interestingly enough, I could still download the updates from downloads.windows.com and install them while in SAFE MODE.

Any advice besides doing a clean install of WIN XP PRO?

Programs running in the background:
Norton System Works 2005
SpySweeper
MSN mesenger
ATI catylist control center


Thanks!
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#2
gerryf

gerryf

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Start > run, type
cmd
<enter>

In the black box type each line followed by an enter
net stop wuauserv <enter>
net stop bits <enter>
rmdir /s /q %systemroot%\SoftwareDistribution <enter>
sc config wuauserv start=auto <enter>
sc config bits start=auto <enter>


Install the following two MS packages

http://www.microsoft...&DisplayLang=en

http://www.microsoft...&DisplayLang=en


regsvr32.exe msxml.dll
<enter>

start > run, type,
regsvr32.exe msxml2.dll
<enter>

start > run, type,
regsvr32.exe msxml3.dll
<enter>

start > run, type,
regsvr32.exe msxml4.dll
<enter>

start > run, type,
regsvr32.exe qmdr.dll
<enter>

start > run, type,
regsvr32.exe qmdrprxy.dll
<enter>

start > run, type,
regsvr32.exe muweb.dll
<enter>

start > run, type,
regsvr32.exe wuapi.dll
<enter>

start > run, type,
regsvr32.exe wuaueng.dll
<enter>

start > run, type,
regsvr32.exe wuaueng1.dll
<enter>

start > run, type,
regsvr32.exe wucltui.dll
<enter>

start > run, type,
regsvr32.exe wups.dll
<enter>

start > run, type,
regsvr32.exe wups2.dll
<enter>

start > run, type,
regsvr32.exe wuweb.dll

net start wuauserv
net start bits

Step four
Are you getting a specific error message?
If so, go here and check it

http://v5.windowsupd...t.aspx?ln=en-us

Step five

Start >Run, type
regsvr32 jscript.dll
<enter>

Step six

Download and install the following

http://www.microsoft...&displaylang=en]http://www.microsoft.com/downloads/details...&displaylang=en

Step seven
If you are using an antivirus program (and you should be), temporarily disable it...usually done with a right click of the icon in your system tray next to the clock. If Windows Update works, contact your antivirus program vendor for an update.

Step eight
If all the above have failed, open c:\windows\windowsupdate.log in notepad, choose Edit > Select All from menu, hit the DEL key. Save the file. Visit Windows update again. After failure, ATTACH (do not copy and paste) the c:\windows\windowsupdate.log to your next post and someone will come along and help you.
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