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Cannot Connect to Browsers


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#1
The Colonel

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Hi,

I am connected to the internet and can use internet based programs like Trillian and STEAM. The only problem is, my browsers will not work. They cannot connect to any pages but, I can use other programs on the internet? Can anyone help?

-The Colonel
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#2
Mile Runner

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Hi Colonell!!
who is your ISP?
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#3
The Colonel

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Comcast Cable.
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#4
Mile Runner

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what browsers are you using? have you been able to connect the the internet before? when did your problem start?

Edited by Mile Runner, 23 January 2006 - 06:58 PM.

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#5
The Colonel

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Ok, now it is only occasionally. I have found the problem just not how to fix it. I can run internet based programs, just not browsers (FireFox and IE 6) when in 'My Network Connections' it says 'Internet Gateway: Disabled'. I try to enable it but to no avail.
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#6
Mile Runner

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do you have anysoftware on your computer that may be stopping the flow of internet traffic? and anti-malware programs? and proxy server that you are going through?
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#7
The Colonel

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No proxy, nothing stopping the internet, and i do check for malware all the time.
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#8
Johanna

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Try forcing the modem. Unplug it from the outlet, wait a minute, and reboot. When the Windows splash screen comes on, plug it back in. It will have to renew its lease w/ Comcast. Also, on your network connection icon in the notification area, have you right clicked and chosen "repair connection"? That does the next couple of troubleshooting steps in a couple of clicks.

Johanna
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#9
The Colonel

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Yeah, I tried that. I will do what you said a few times. It could be my router...
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#10
Mile Runner

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have you contacted comcast themselves to see if they have any suggestions?
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