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2 RUNDLL & w?crtupd

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1.) Every time anyone logs on our computer there are 2 boxes

Error loading DOCEOC16B1
The specified module could not be found

Error loading E6G1873B.DLL
The specified module could not be found

2.) When I run Ad-Aware there is a file (process) it can't delete:


Obviously I am a beginner at fixing the computer. I did try to get rid of the w?crtupd.exe with instructions from your archives, but all I accomplished was giving myself a headache.

Can someone please help?
Thank you
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