I have a cable modem that's connected to the computer through a USB port.
For quite a few months now, I've been experiencing errors.
My modem has four lights that should be on or blink all the time. They are: Status, Cable, PC, Power.
Sometimes, the Cable light turns off and I lose my internet connectivity.
Other times, I get this message (that disables my usb cable modem adapter): USB Unknow device (referring to the modem connected through the USB port).
When this happens, I turn the modem off and turn it back again until the computer recognizes it as the us cable modem that it is.
One thing that I discovered by myself is that if I go to the Device Manager and uninstall and reinstall again the cable modem network adapter (usb cable modem adapter), I get my internet connectivity back, but just for a few minutes before I lose it again.
The manufacturer of this USB Cable Modem adapter is ASKEY, and I have the latest driver.
The only possibility of connecting the modem is through the USB port.
Can someone help me, please?