[sarahd711]

I've used this program before on my computer, but it's been a while. So when I went to play a DVD today, PowerDVD did not recognize the disc in the drive. It recognizes CD's, but not DVD's for some reason. I tried restarting my computer, using Windows troubleshooting, and both (of course) gave me no help at all.

If anybody could help me at all, that'd be great!



EDIT

It's my computer that's not recognizing DVD's, but it is recognizing CD's. It's worked before, so I'm not sure what's going on.

Edited by sarahd711, 16 January 2006 - 11:26 AM.

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did you verify that powerdvd was pulling from the correct source drive? also you are using a known good dvd?

[starjax]

did you verify that powerdvd was pulling from the correct source drive? also you are using a known good dvd?

[sarahd711]

yes, i made sure of that. and i used all DVD's that were bought and not burned. i tried four of them and still got nothing. thanks for your reply, by the way.

[starjax]

well it sounds like your dvd player on the pc has hw issues. you can try downloading another vendor's trial version of thier softare and see if it works to rule out a software issue