[utterly befuddled]

Here is the HijackThis log. Please help. I cleaned off spy sheriff already (I think fully). Still get a 0wso0x0s.dll error on bootup and seem to be chock full of malware.


Logfile of HijackThis v1.99.1
Scan saved at 12:10:32 AM, on 1/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\paytime.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\dinar3.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\dinar3.exe
C:\WINDOWS\system32\LSASS.EXE
C:\WINDOWS\system32\ar3_32.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton AntiVirus\OPScan.exe
C:\Documents and Settings\Russell\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\system32\paytime.exe
O4 - HKLM\..\Run: [Microsoft Office] C:\WINDOWS\system32\msoff.exe
O4 - HKLM\..\Run: [0wso0x0s.dll] RUNDLL32.EXE 0wso0x0s.dll,b 167597031
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [dinar3] C:\WINDOWS\system32\dinar3.exe
O4 - HKCU\..\RunOnce: [dinar3] C:\WINDOWS\system32\dinar3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136069878156
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Ask any follow up questions and I will post answers immediately.

Thanks in advance!

[Crustyoldbloke]

Hello Russell and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans that need to be eradicated. Let’s see what we can do with the first sweep.

I note that you are running HijackThis from Desktop; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Click My Computer, then C:\ and then Program Files.
In the menu bar, go to File>New>Folder. That will create a folder named New Folder, which you can right-click on and rename to HJT or HijackThis. Now you have C:\Program Files\HijackThis. Cut ‘n’ Paste your HijackThis.exe into it.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
CWShredder
cwsserviceemove.reg file

Now please install CWShredder, and run it. Click Check For Update, then Fix and then OK followed by Next, let it fix everything it asks about

Open Ewido Security Suite.

• Install Ewido security suite
  
• When installing, under "Additional Options" uncheck..
  • Install background guard
    
  • Install scan via context menu
    
  • You will need to update Ewido to the latest definition files.
    • On the left hand side of the main screen click update.
      
    • Then click on Start Update.
    
    
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
  If you are having problems with the updater, you can use this link to manually update Ewido.
  Ewido manual updates

Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
  
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK.

Once the updates are installed do the following:

• Click on scanner
  
• Click on Complete System Scan and the scan will begin.
  
• You will be prompted to clean the first infection.
  
• Select "Perform action on all infections", then proceed.
  
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  
• Click Save report.
  
  
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\system32\paytime.exe
O4 - HKLM\..\Run: [0wso0x0s.dll] RUNDLL32.EXE 0wso0x0s.dll,b 167597031
O4 - HKCU\..\Run: [dinar3] C:\WINDOWS\system32\dinar3.exe
O4 - HKCU\..\RunOnce: [dinar3] C:\WINDOWS\system32\dinar3.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Unzip cwsserviceemove.reg file to your desktop. While in safe mode, double click on it and grant it permission to add the registry items.

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete this folder (if present) using Windows Explorer:

C:\Program Files\E2G\

Close Windows Explorer

Please install Killbox by Option^Explicit.

• Please double-click Killbox.exe to run it.
  
• Select Delete on Reboot
  
• then Click on the All Files button.
  
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\paytime.exe
C:\WINDOWS\system32\dinar3.exe
C:\WINDOWS\system32\ar3_32.exe
c:\secure32.html
C:\Program Files\E2G\IeBHOs.dll

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, and under the heading of Utilities uncheck Ewido Security Suite log, then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log (from normal mode) and I will take another look. (Don’t forget the Ewido log too).

[utterly befuddled]

Thank you very much for your help. I followed all of the steps.

Here is what I have now:

Logfile of HijackThis v1.99.1
Scan saved at 8:36:28 PM, on 1/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\LSASS.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Russell\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Office] C:\WINDOWS\system32\msoff.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136069878156
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

There was still a dinar3 reference in the boot sequence in msconfig upon restart. I unchecked it and deleted the .pf file manually.

Using Killbox I got a message that the removal of certain items had already been done by an external process.

Here is the Ewildo report:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:25:52 PM, 1/18/2006
+ Report-Checksum: 8FDC4D2F

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control\CLSID -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control\CurVer -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control.1 -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\msctl32.dll -> Adware.SpySheriff : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.34:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.35:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.42:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.49:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.50:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.51:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.52:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.55:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pro-market : Cleaned with backup
:mozilla.57:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pro-market : Cleaned with backup
:mozilla.59:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pro-market : Cleaned with backup
:mozilla.60:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.61:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.62:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.63:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.64:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Russell\Cookies\russell@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Russell\Desktop\virus\run.exe -> Downloader.PassAlert.n : Cleaned with backup
C:\Program Files\E2G\IeBHOs.dll -> Adware.E2Give : Cleaned with backup
C:\WINDOWS\kl.exe -> Logger.Small.dg : Cleaned with backup
C:\WINDOWS\system32\ar3_32.dll.tcf -> Logger.Agent.gk : Cleaned with backup
C:\WINDOWS\system32\ar3_32.exe.tcf -> Logger.Agent.gk : Cleaned with backup
C:\WINDOWS\system32\avAw6.sys -> Downloader.Hanlo.l : Cleaned with backup
C:\WINDOWS\system32\dinar3.exe -> Logger.VB.eh : Cleaned with backup
C:\WINDOWS\system32\drivers\i386p.sys -> Not-A-Virus.SpamTool.Win32.Mailbot.w : Cleaned with backup
C:\WINDOWS\system32\msctl32.dll -> Not-A-Virus.SpamTool.Win32.Mailbot.w : Cleaned with backup
C:\WINDOWS\system32\paradise.raw.exe -> Trojan.Small : Cleaned with backup
C:\WINDOWS\system32\paytime.exe -> Hijacker.StartPage.ahf : Cleaned with backup
C:\WINDOWS\system32\symsvcsa.exe -> Trojan.Small : Cleaned with backup
C:\WINDOWS\tool1.exe -> Not-A-Virus.SpamTool.Win32.Mailbot.w : Cleaned with backup
F:\WINDOWS2\system32\in5bCs.dll/bi.dll -> Spyware.BiSpy : Cleaned with backup
F:\WINDOWS2\system32\in5bCs.dll/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
F:\WINDOWS2\system32\in5bCs.dll/bi.dll -> Spyware.BiSpy : Cleaned with backup
F:\WINDOWS2\system32\in5bCs.dll/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
F:\System Volume Information\_restore{4215C18C-8713-41A5-8551-4BF89D02154D}\RP65\A0004484.exe.tcf/bi.dll -> Trojan.Bispy.A : Cleaned with backup
F:\System Volume Information\_restore{4215C18C-8713-41A5-8551-4BF89D02154D}\RP65\A0004484.exe.tcf/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
F:\System Volume Information\_restore{4215C18C-8713-41A5-8551-4BF89D02154D}\RP65\A0004484.exe.tcf/bi.dll -> Trojan.Bispy.A : Cleaned with backup
F:\System Volume Information\_restore{4215C18C-8713-41A5-8551-4BF89D02154D}\RP65\A0004484.exe.tcf/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
F:\System Volume Information\_restore{4215C18C-8713-41A5-8551-4BF89D02154D}\RP117\A0011792.dll -> Spyware.MyWay : Cleaned with backup
F:\System Volume Information\_restore{4215C18C-8713-41A5-8551-4BF89D02154D}\RP117\A0011793.dll -> Spyware.WildTangent : Cleaned with backup
F:\System Volume Information\_restore{4215C18C-8713-41A5-8551-4BF89D02154D}\RP117\A0011798.dll -> Adware.eZula : Cleaned with backup


::Report End

Thank you again for your continued help.

[Crustyoldbloke]

Hello again Russell

Some of the malware cleared, but some did not; most unusual. Could you please confirm that this PC does not have any other person’s settings and that you have administrator’s rights. You can easily check this by going to User Accounts in the Control Panel.

Now please install CWShredder, and run it. Click Check For Update, then Fix and then OK followed by Next, let it fix everything it asks about

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into safe mode. Here's how:

Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode.

Unzip cwsserviceemove.reg file to your desktop. While in safe mode, double click on it and grant it permission to add the registry items.

Please delete this file (if present) using Windows Explorer:

c:\secure32.html

Close Windows Explorer and Reboot normally

Please install Killbox by Option^Explicit.

• Please double-click Killbox.exe to run it.
  
• Select Delete on Reboot
  
• then Click on the All Files button.
  
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

c:\secure32.html

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Post back a fresh HijackThis log (from normal mode) and I will take another look.

[utterly befuddled]

Hello Crusty Old Bloke,

I think it is about 4am in Jolly Old England so I trust you will get this in the morning.

Thank you again for your continued assistance. I found an "MFC Application file" with a strange alpha numerical name on my C drive. I deleted it and erased it from my hard drive (and then kicked myself for not writing down the name since I assume I should have also deleted it with Killbox).

Here is the current HijackThis log that I get:

Logfile of HijackThis v1.99.1
Scan saved at 10:50:37 PM, on 1/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\LSASS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\devldr32.exe
C:\Documents and Settings\Russell\Desktop\HijackThis\HijackThis.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ynetnews.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Office] C:\WINDOWS\system32\msoff.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136069878156
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

I also found that while in normal mode I am the administrator, in safe mode there is a separate administrator. When I logged in as the administrator in safe mode and ran HijackThis, I found some of the items I was supposed to "fix" when I had run hijack this in Normal mode from the only user that was there (Russell) that has administrator rights (I checked in the control panel). Rather strange. Also, the "c:\secure32.html" ending of the strings I deleted was not there. I was a little concerned about deleting the strings without having the entire string there but I figured that since it related to Internet Explorer, the worst case scenario would be that I would reinstall it. When I reopened Internet Explorer after deleting the strings, it seemed to work fine. I also deleted "R3 - Default URLSearchHook is missing". The HijackThis log from the safe-mode administrator login looked like this:

Logfile of HijackThis v1.99.1
Scan saved at 10:35:11 PM, on 1/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Russell\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Office] C:\WINDOWS\system32\msoff.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136069878156
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thank you again for all of your continued help!

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
MICROSOFT ANTISPYWARE With daily updates and scans, this programme offers good security against malware.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well cause conflicts and slowness.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

The above is based upon the normal HJT log (Scan saved at 10:50:37 PM, on 1/19/2006) from normal mode and your usual setting. The earlier log from safe mode and administrator account is not valid.

I wish you happy safe surfing Russell!

[utterly befuddled]

Strangely, I ran lavasoft a short time after that log and it found some 50 spyware entries including e2give. I had the program delete them and I ran it again and found three tracking cookies. I deleted them with lavasoft adaware and I assume it is clean. Pandasoftware found quite a bit of other stuff. I have deleted most of it manually. Some (including a program called c4.exe) date back to as long ago as 2000. Seems like I have lived with this stuff for a while.

[Crustyoldbloke]

Firstly I must thank you for your generosity. Very often antispyware scans will show files already in quarantine by other programmes. I can't imagine that there were 50 real threats on your system at the same time as a clean HJT log.

I will leave this thread open for a few days in case of misfortune.

[utterly befuddled]

Thank you for all of your help and I appreciate that you are leaving the thread open just in case...


By the way - here is the latest PandaSoftware scan log. Seems rather benign to me...


Incident Status Location

Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.2o7.net/]

Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.advertising.com/]

Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[servedby.advertising.com/]

Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.atdmt.com/]

Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.tribalfusion.com/]

Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.doubleclick.net/]

Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.maxserving.com/]

Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.ask.com/]

Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.z1.adserver.com/]

Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.ads.pointroll.com/]

Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.bluestreak.com/]

Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[.serving-sys.com/]

Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[ad.yieldmanager.com/]

Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt[]

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Russell\Desktop\January 2006 Virus Remedy\smitRem\Process.exe

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Russell\Desktop\January 2006 Virus Remedy\smitRem(2).exe[Process.exe]

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Russell\Desktop\January 2006 Virus Remedy\smitRem.exe[Process.exe]

Potentially unwanted tool:Application/KillApp.B Not disinfected F:\Program Files\cladDVD\c4.exe

Potentially unwanted tool:Application/KillApp.B Not disinfected F:\Recycled\Df2.exe

Spyware:Cookie/Target Not disinfected F:\Documents and Settings\RUSSELLKING\Cookies\russellking@target[2].txt


Spyware:Cookie/Atlas DMT Not disinfected F:\Documents and Settings\RUSSELLKING\Application Data\Mozilla\Profiles\default\tsykpp5q.slt\cookies.txt[]

Spyware:Cookie/Adrevolver Not disinfected F:\Documents and Settings\RUSSELLKING\Application Data\Mozilla\Firefox\Profiles\874t305e.default\cookies.txt[]

Spyware:Cookie/Rightmedia Not disinfected F:\Documents and Settings\Computer\Cookies\computer@rightmedia[1].txt

Spyware:Cookie/go Not disinfected F:\Documents and Settings\Computer\Cookies\computer@go[1].txt

Spyware:Cookie/MetriWeb Not disinfected F:\Documents and Settings\Computer\Application Data\Mozilla\Firefox\Profiles\limgeomo.default\cookies.txt[]






and here is a ewido scan -

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 10:14:38 AM, 1/23/2006
+ Report-Checksum: 2D591DC3

+ Scan result:

:mozilla.7:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.8:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.34:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.35:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.39:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.40:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.42:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.57:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pro-market : Cleaned with backup
:mozilla.58:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pro-market : Cleaned with backup
:mozilla.59:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pro-market : Cleaned with backup
:mozilla.60:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.61:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.63:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.64:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.65:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.73:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.74:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.76:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.77:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.78:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.79:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.80:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.81:C:\Documents and Settings\Russell\Application Data\Mozilla\Firefox\Profiles\ttnxsak8.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Russell\Cookies\russell@pro-market[1].txt -> Spyware.Cookie.Pro-market : Cleaned with backup


::Report End

[Crustyoldbloke]

Very innocuous and totally benign.

It's good to clear out your cookies frequently, but remember to protect the ones you want to keep like, banking and this site for example.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.