I have had my Canon Pixma 4000 for about 8 months and think its a great printer but......
Recently it has started to Paper Jam - Not in the sense that any paper is stuck in the rollers inside the machine for e.g but what happens is that after printing a page out using the top sheet loader i.e paper stood up - it brings another piece of paper down half way then stops which gives the Paper Jam error message.
To correct it you have to remove the piece by turning the machine off and pressing a button which slips the piece through and out, you can then carry on printing but this is now happening more and more frequently.
Also what has started happening is that after doing this, the Canon Print manager comes on screen and tells me it has detected an error code 5700, and please consult the manual.
Great idea except that code 5700 is not mentioned any where in any manual and when I emailed Canon Technical (sic) Dept up they replied back that it sounded like a hardware problem!!
No mention of what the error code 5700 stood for and I don't really think they knew anyway, but just gave me two addresses of companies to which I had to send it to, no mention of who pays for the shipping etc.
I now have to use the cassette bay whereby the paper is laid down to print and so far it is fine, but the whole idea of getting the Pixma was because you could change between top and cassette feeding at the switch of a button.
Anybody got a Pixma out there or knows what this strange and mysterious error code is that has got the biggest brains of Canon baffled??
Appreciate any help