Edited by clarky23, 19 January 2006 - 10:28 AM.
HP 4 in1 acts weird with new computer
Started by
clarky23
, Jan 19 2006 10:27 AM
#1
Posted 19 January 2006 - 10:27 AM
#2
Posted 19 January 2006 - 10:35 AM
are you charging for tech support to this client?
#3
Posted 19 January 2006 - 11:25 AM
no, I'm not qualified enough to charge tech advice. I do graphic design for their company and am helping them on their computer issues strictly on a courtesy basis, instead of them taking their computer to a shop. Very dime us small folks can save.
#4
Posted 19 January 2006 - 11:32 AM
right click my computer > manage > device manager do you see any yellow ? or !
#5
Posted 19 January 2006 - 11:38 AM
no...device manager shows everything working good...at least it did when I was there 3 days ago. They are located about 45 miles from me and have no DSL/Cable options. I guess I was looking for a couple of options to check. I remember when the ZIP drives first came out that some parallel ports had problems with bi-directional communication. Could this printer have the same issues?
#6
Posted 19 January 2006 - 11:40 AM
it is possible....
so you installed a pci parrallel port?
the computer didn't have an lpt port at all?
so you installed a pci parrallel port?
the computer didn't have an lpt port at all?
#7
Posted 19 January 2006 - 11:54 AM
Computer had 2 usb, video, sound, ethernet port and modem. No other ports available. In fact it only had two pci slots and the modem was in one of them. This machine was definately not made to be upgrade friendly, no AGP port even.
#8
Posted 19 January 2006 - 11:57 AM
ive never seen a machine without an lpt port...that's stupid hehehehe....
there are some of those pci parrallel ports that for some reason have a non usable parrallel port...doesn't make sense to me...but they have em...
when you set up the printer as a local printer...did you create a custom port? or just find that parrallell? there may be something in that pci card's setup that makes it an lpt port instead of a standard parallell
there are some of those pci parrallel ports that for some reason have a non usable parrallel port...doesn't make sense to me...but they have em...
when you set up the printer as a local printer...did you create a custom port? or just find that parrallell? there may be something in that pci card's setup that makes it an lpt port instead of a standard parallell
#9
Posted 19 January 2006 - 12:03 PM
after I installed the drivers for parallel port (compUSA brand FYI) XP pretty much took over and found the printer and installed drivers. Printer is set as default. I never thought to look to see if it was listed as a lpt port. I can check that when I'm there this weekend.
#10
Posted 19 January 2006 - 01:15 PM
ah...so you let xp set the printer up how it saw fit? most of thos all in ones prefer that you cancel the windows autodetect deal...then use their cd
#11
Posted 19 January 2006 - 01:19 PM
I'll see if they have a CD driver and reinstall the printer. It will be Saturday before I can do this. Will update then. Thanks for all your help.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users