Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

MS Outlook 2000


  • Please log in to reply

#1
Silver_Fox

Silver_Fox

    Member

  • Member
  • PipPip
  • 44 posts
(Microsoft Outlook has encountered a problem and needs to close. We are sorry...................)

MS Outlook creates an error report every time on closing, which I duly send to MS.

Is there a way of checking up on these reports at MS, or how can I recify this problem?

Outlook appears to function normally before closing.

Any help would be appreciated!
  • 0

Advertisements


#2
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
  • 0

#3
Silver_Fox

Silver_Fox

    Member

  • Topic Starter
  • Member
  • PipPip
  • 44 posts
Running eventvwr.msc shows an Application report at every close. Here is the latest below. I hope this is of use to you.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 20/01/2006
Time: 10:49:24
User: N/A
Computer: D4GL7M0J
Description:
Faulting application outlook.exe, version 9.0.0.6604, faulting module unknown, version 0.0.0.0, fault address 0x3ff54578.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6f 75 74 ure out
0018: 6c 6f 6f 6b 2e 65 78 65 look.exe
0020: 20 39 2e 30 2e 30 2e 36 9.0.0.6
0028: 36 30 34 20 69 6e 20 75 604 in u
0030: 6e 6b 6e 6f 77 6e 20 30 nknown 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 33 66 66 35 34 35 37 3ff5457
0050: 38 0d 0a 8..
  • 0

#4
wildstarjl

wildstarjl

    New Member

  • Member
  • Pip
  • 2 posts
Hey,

Don't know if you got a fix for your problem, but I had the same problem and I discovered it was after installing MSN Toolbar and uninstalling that fixed the problem.

J
  • 0

#5
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
i've seen a few references on that

one suggestion is to get the latest update for office
one was to try detect and repair under help in any office program
another was to uninstall mcaffee antiphishing filter....
i'd start at the top on that one...as uninstalling the antiphishing filter means removing something you payed for (if you even have such a thing)...also if you have the msn toolbar..it's worth a shot to uninstall that aswell
  • 0

#6
wildstarjl

wildstarjl

    New Member

  • Member
  • Pip
  • 2 posts

i've seen a few references on that

one suggestion is to get the latest update for office
one was to try detect and repair under help in any office program
another was to uninstall mcaffee antiphishing filter....
i'd start at the top on that one...as uninstalling the antiphishing filter means removing something you payed for (if you even have such a thing)...also if you have the msn toolbar..it's worth a shot to uninstall that aswell


I actually tried the first two suggestions and neither helped my situation and I dont have the antiphishing filter so I finally found a reference to the MSN Toolbar and uninstalling that did fix the problem for me at least.

Anyways, I happened to find this thread doing a search on google for the memory address and I just figured I would share my experience in case it helps anyone else out there.

J

Edited by wildstarjl, 27 January 2006 - 03:11 PM.

  • 0

#7
Silver_Fox

Silver_Fox

    Member

  • Topic Starter
  • Member
  • PipPip
  • 44 posts
MANY, MANY, thanks for your advice.

I have had no more problems with Outlook since Uninstalling MSN Toolbar
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP